The Project Support Officer will be tasked with actively supporting the delivery of Change, Delivery and Process (CDP) Portfolio to ensure the team can meet deadlines, deliver and report on projects. Reporting to the Portfolio Services Manager, you will be an integral part of the wider CDP teams working closely with Project Managers, Project team, vendors and other Business Units.Responsibilities:Manage the shared mailbox and coordinate all incoming queries. Support the project financial processes, including timesheets, accruals, invoicing, and manage month-end deliverables with the Finance Team. Coordinate onboarding/offboarding/extension of CDP resources and conduct induction sessions for new starters. Maintain and administer project and user data within CDP systems and tools. Support resource managers and project managers with workforce management reporting. Facilitate and manage project governance controls.Support continuous improvement initiatives within the CDP. Ad-hoc activities such as coordinating workshops, meetings, and taking minutes as required. Assist with the establishment and maintenance of project and portfolio governance, with a strong focus on project financials, administration systems and controls. Act as a conduit between the business and project teams for all CDP Portfolio Services-related queries. RequirementsBachelor’s degree in Business, IT, or Finance but not essential dependent on experience. 2+ years’ experience in PMO/Project support roles, general administration, and/or system application support. Proficient in Microsoft Office applications.Excellent administrative skills coupled with a basic understanding of project management principles. Exposure to SharePoint or any PPM tools would be a plus. Ability to ensure data accuracy, integrity, and quality.Proficiency in reporting and insights generation.Experience supporting or driving AI-related initiatives Capability to provide broader business insights and recommendations that inform strategic decisions.Advanced knowledge and regular use of Excel.Benefits500K per incident HMO coverage + Dental & Optical benefits 2-week paid Christmas vacationElectricity & Data subsidies25K Educational Assistance Training and equipment will be providedFixed Schedule of Mon-Fri from 7 AM to 4 PM
The Project Support Officer will be tasked with actively supporting the delivery of Change, Delivery and Process (CDP) Portfolio to ensure the team can meet deadlines, deliver and report on projects. Reporting to the Portfolio Services Manager, you will be an integral part of the wider CDP teams working closely with Project Managers, Project team, vendors and other Business Units.
Responsibilities:
- Manage the shared mailbox and coordinate all incoming queries.
- Support the project financial processes, including timesheets, accruals, invoicing, and manage month-end deliverables with the Finance Team.
- Coordinate onboarding/offboarding/extension of CDP resources and conduct induction sessions for new starters.
- Maintain and administer project and user data within CDP systems and tools.
- Support resource managers and project managers with workforce management reporting.
- Facilitate and manage project governance controls.
- Support continuous improvement initiatives within the CDP.
- Ad-hoc activities such as coordinating workshops, meetings, and taking minutes as required.
- Assist with the establishment and maintenance of project and portfolio governance, with a strong focus on project financials, administration systems and controls.
- Act as a conduit between the business and project teams for all CDP Portfolio Services-related queries.
Requirements
- Bachelor’s degree in Business, IT, or Finance but not essential dependent on experience.
- 2+ years’ experience in PMO/Project support roles, general administration, and/or system application support.
- Proficient in Microsoft Office applications.
- Excellent administrative skills coupled with a basic understanding of project management principles.
- Exposure to SharePoint or any PPM tools would be a plus.
- Ability to ensure data accuracy, integrity, and quality.
- Proficiency in reporting and insights generation.
- Experience supporting or driving AI-related initiatives
- Capability to provide broader business insights and recommendations that inform strategic decisions.
- Advanced knowledge and regular use of Excel.
Benefits
- 500K per incident HMO coverage + Dental & Optical benefits
- 2-week paid Christmas vacation
- Electricity & Data subsidies
- 25K Educational Assistance
- Training and equipment will be provided
- Fixed Schedule of Mon-Fri from 7 AM to 4 PM
ABOUT USVBP is an Australian company with operations in the Philippines that provides business growth, consulting, and delivery capabilities to more than 260 of the most innovative and disruptive financial services firms across Australia.Our consulting-led approach leverages services in strategy, process improvement, intelligent automation, data analytics, and operations. We specialise in supporting financial firms, accounting practices, and mortgage brokers.HOW WE STARTEDIn 2013, VBP embarked on a visionary journey to transform how advice is delivered in Australia. From humble beginnings, we steadily evolved and embraced an open book management system by adapting the Great Game of Business in February 2021, and in the same year, we secured our first Great Place To Work certification.Expanding our reach became a defining theme in our journey. In July 2022, we proudly celebrated the achievement of 1000 dedicated Team Members. We have offices in Cebu and in Cagayan de Oro, with our third and newest office launched last August 2023 at JEG Tower. 2023 marks a pivotal moment for our business as we completed the strategic acquisition of Elixir Consulting, strengthening our position in the Australian Consulting space and supporting our expanded service offering. We also won our GGOB Healthy Company Award, maintained our GPTW certification and ISO certification, and became a certified B Corporation.These milestones reflect not only our commitment to growth but also the vibrant community we’ve fostered, laying the foundation for a remarkable legacy as expert growth partners for Australian financial services firms.WHAT WE OFFERwe have a deep understanding of the everyday challenges and insights into the strengths of enterprises we encounter. At VBP, we specialise in enhancing operational efficiencies and addressing cost-to-serve challenges for financial services firms. Our focus revolves around four key service:Accounting, Bookkeeping, and Report ManagementFinancial Planning AssistanceMortgage Broking AssistanceParaplanningIn addition to these core services, we offer tailored business consulting services to optimise back-office operations across these four critical areas. With its offers and services, VBP aims to streamline Australian financial service firms’ operations and elevate their business to the next level.To learn more about us, visit http://vbp.au.Let's connect!
ABOUT US
VBP is an Australian company with operations in the Philippines that provides business growth, consulting, and delivery capabilities to more than 260 of the most innovative and disruptive financial services firms across Australia.
Our consulting-led approach leverages services in strategy, process improvement, intelligent automation, data analytics, and operations. We specialise in supporting financial firms, accounting practices, and mortgage brokers.
HOW WE STARTED
In 2013, VBP embarked on a visionary journey to transform how advice is delivered in Australia. From humble beginnings, we steadily evolved and embraced an open book management system by adapting the Great Game of Business in February 2021, and in the same year, we secured our first Great Place To Work certification.
Expanding our reach became a defining theme in our journey. In July 2022, we proudly celebrated the achievement of 1000 dedicated Team Members.
We have offices in Cebu and in Cagayan de Oro, with our third and newest office launched last August 2023 at JEG Tower. 2023 marks a pivotal moment for our business as we completed the strategic acquisition of Elixir Consulting, strengthening our position in the Australian Consulting space and supporting our expanded service offering. We also won our GGOB Healthy Company Award, maintained our GPTW certification and ISO certification, and became a certified B Corporation.
These milestones reflect not only our commitment to growth but also the vibrant community we’ve fostered, laying the foundation for a remarkable legacy as expert growth partners for Australian financial services firms.
WHAT WE OFFER
we have a deep understanding of the everyday challenges and insights into the strengths of enterprises we encounter. At VBP, we specialise in enhancing operational efficiencies and addressing cost-to-serve challenges for financial services firms. Our focus revolves around four key service:
- Accounting, Bookkeeping, and Report Management
- Financial Planning Assistance
- Mortgage Broking Assistance
- Paraplanning
In addition to these core services, we offer tailored business consulting services to optimise back-office operations across these four critical areas. With its offers and services, VBP aims to streamline Australian financial service firms’ operations and elevate their business to the next level.
To learn more about us, visit http://vbp.au.
Let's connect!
