Promotions & Propositions Fulfilment Executive - Gibraltar

Job description

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating exciting and trusted experiences for our customers, while continuing to evolve and improve the gambling space. We’re home to a global family of more than 25 well‑known brands, and with a strong focus on sustainability and growth, we aim to transform our sector for our players, our people, and the future of entertainment. We are now looking for a Promotions and Propositions Fulfilment Executive to support the setup and execution of sportsbook bonus mechanisms across our UK Sports brands. This role will be involved in a wide range of promotional activity, including new customer acquisition, ATL marketing, BTL retention, and reactivation offers. You will report into the Promotions and Propositions Fulfilment Manager and work closely with experienced team members as you develop your skills. Working across multiple brands (Ladbrokes, Coral, bwin and Sportingbet), you will help ensure sportsbook bonus mechanisms are set up accurately and delivered smoothly, supporting a high‑quality customer experience. You will play an important role in maintaining systems and processes that enable promotions to be executed efficiently and compliantly. You will collaborate with internal stakeholders such as Proposition Teams and Player Marketing Teams to help set up, test, and execute bonus and promotional offers, gaining exposure to the full end‑to‑end customer journey. Key responsibilities Campaign Support: Assist with the setup, QA, and execution of sportsbook bonus and promotional campaigns across digital and retail channels. Process & Delivery: Follow established processes to ensure promotions are delivered accurately, on time, and in line with brand and regulatory requirements. Identify opportunities to improve ways of working and escalate suggestions to the wider team. Campaign Coordination: Support the delivery of more complex or multi‑channel campaigns under guidance, helping to ensure a smooth end‑to‑end customer experience. Performance Learning: Work with analytics and reporting teams to review campaign results and learn how insights are used to inform future promotions. Stakeholder Collaboration: Build effective working relationships with Proposition Teams, Marketing, and Product teams, supporting them with promotion setup and execution. Compliance & Responsible Gambling: Develop a strong understanding of regulatory and Responsible Gambling requirements, ensuring all promotions are delivered in line with agreed standards. Essential Some experience or exposure to supporting bonus or promotional campaign setup and execution, ideally within a sportsbook, gaming, digital, or commercial environment (training provided). Strong problem‑solving skills, with the ability to follow processes, spot issues, and escalate appropriately. Good analytical skills and a willingness to learn how campaign performance and customer journeys are evaluated. Ability to work collaboratively with a range of internal stakeholders and contribute positively to team objectives. Demonstrates accountability for own tasks, showing reliability, attention to detail, and a commitment to delivering high‑quality work. Desired A genuine interest in sports, betting, or gaming. Awareness of regulatory or compliance considerations in a customer‑facing or highly regulated environment. Confident user of Microsoft Excel and other Microsoft Office tools, or willingness to develop these skills. Strong organisational skills, with experience managing tasks and meeting fixed deadlines in a fast‑paced environment. Competencies / behaviours Able to manage multiple tasks and deliver work to agreed timescales. Motivated, goal‑oriented, and keen to develop new skills. Works well as part of a team and collaborates effectively with others. High attention to detail and pride in producing accurate work. Clear and confident communicator, both verbally and in writing. At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Generous group bonus scheme Hybrid working - 3 days in the office Private medical insurance Pension Scheme - matched to 6% Ability to buy and sell holiday Free subscription to wellbeing app Unmind Entain & Enhance days – 2 paid days off to focus on your professional or personal development Sharesave Scheme And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. #LI-CR2 Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.