Property Director - THE RIVUS Branded Residence

Job description

“The world is yours with Meliá” Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family. Discover some of the benefits we offer: My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages. My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. Mission: The Property Director will have full responsibility for the strategic and operational leadership of this luxury residential community in Ho Chi Minh City comprising 121 villas, for which Melia Hotels International provides advisory services to the property management company. The successful candidate will oversee all aspects of property management, including operations, engineering, finance, compliance, resident relations, people leadership and service excellence, ensuring the community is managed to the highest luxury international standards while delivering an outstanding resident experience and protecting the long-term value of the asset. #LI-KN1 Key Responsibilities • Lead the day-to-day management and operation of the residential community, ensuring service excellence and operational efficiency. • Oversee all property services, including engineering, maintenance, security, housekeeping, landscaping and other outsourced contractors. • Ensure compliance with all legal, regulatory and health & safety requirements. • Manage budgets, financial performance, service charge collection and operational reporting. • Lead, develop and inspire the property management team, fostering a high-performance and customer-oriented culture. • Build strong relationships with residents, owners, the Management Committee and the developer, ensuring effective communication and prompt resolution of issues. • Drive continuous improvement initiatives to enhance resident experience, operational performance and asset value. • Develop and implement risk management, emergency response and business continuity plans to ensure a safe and secure environment. Requirements • Bachelor's degree in Business Administration, Hospitality Management, Real Estate, Engineering or a related field. • Minimum 8–10 years of progressive management experience in luxury property management, branded residences, hospitality, mixed-use developments or premium residential communities. • At least 3–5 years in a senior leadership position with operational responsibility. • Strong leadership and people development skills. Experience managing multidisciplinary teams and outsourced service providers. • Experience dealing with owners, homeowners' associations, management committees or developers is highly desirable. • Previous experience with luxury brands or international companies is an advantage. • Excellent English communication skills (written and spoken). Good Vietnamese language skills. At Meliá we are all VIP At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity , avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company . Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is " Towards a sustainable future, from a responsible present ". Thanks to al our collaborators, we make it possible. To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the " Protect Your Application " page. If you want to be “ Very Inspiring People “, follow us on: INSTAGRAM – TIKTOK – LINKEDIN – INDEED – GLASSDOOR