Protective Services Agent

Job description

  ## **About the Team** DoorDash's Protective Services function safeguards executives, their families, and residences through executive protection, residential security, threat management, and secure transportation across a three-brand global enterprise. The team operates 24/7 and is built on the principle that protection starts before an incident, not after. The people who do this work well combine operational discipline with personal composure, take ownership of outcomes rather than tasks, and represent the program in every interaction with the principal population. ## **About the Role** The Protective Services Agent provides close protection for DoorDash executives and their families across all operating environments, including corporate headquarters, domestic and international travel, company events, and residential settings. The role requires a trained executive protection professional who develops and implements security plans, conducts advances and risk assessments, coordinates with law enforcement and venue partners, and serves as the principal's primary security presence. Personnel must be capable of managing incidents and serving as first responders on scene. Operations regularly involve extended duty periods, irregular schedules, and short-notice deployments. Potential travel up to 25% of the time. ## **You are excited about this opportunity because you will…** ### **Provide close protection across all principal environments.** Serve as the primary security presence for executives and their families across headquarters, travel, events, and residential operations. Maintain continuous situational awareness, assess threats in real time, and execute protective protocols effectively and unobtrusively. ### **Plan and execute security operations.** Develop and implement comprehensive security plans for executive movements and events, incorporating site surveys, route planning, risk assessments, staffing requirements, screening procedures, and emergency response strategies. Conduct advances for all principal movements and update plans in response to changes in schedule, environment, or threat landscape. ### **Manage travel security end-to-end.** Plan and execute security logistics for domestic and international executive travel, including itinerary management, secure ground transportation, hotel and venue assessments, and coordination with in-country security partners and law enforcement. Identify and communicate travel-related security concerns to program leadership before each trip. ### **Respond to incidents and serve as first responder.** Serve as the primary security responder for all incidents during executive operations, including security events and medical emergencies. Manage situations while maintaining overall operational continuity and ensuring program leadership maintains awareness of all significant events. ### **Maintain operational readiness.** Own vehicle readiness, equipment management, communications tools, and all operational documentation to the standard required for continuous protective operations. Prepare detailed after-action reports and contribute to the ongoing development and improvement of standard operating procedures. ## **We are excited about you because you bring…** ### **Executive protection experience.** Three to five years in executive protection, corporate security, law enforcement, or military service with direct application to close protection operations supporting senior leaders. Proven ability to conduct advances, develop security plans, manage logistics, and provide close protection across headquarters, travel, and event environments in a corporate setting. ### **Security planning and risk assessment.** Demonstrated ability to develop comprehensive security plans, conduct threat and risk assessments, and produce written documentation suitable for program leadership review. Experience incorporating intelligence and open-source information into operational planning and updating plans based on changes in schedule, environment, or threat landscape. ### **Judgment under pressure.** A track record of making sound, time-sensitive decisions in dynamic environments. The ability to manage incidents, prioritize competing demands, and maintain operational continuity without requiring direction on the basics. ### **Corporate professionalism and discretion.** Experience operating in a corporate environment with a clear understanding of business etiquette, executive-level interaction, and confidentiality. Trusted to manage sensitive information about principals, their families, and their schedules across all operating environments. ### **Communications and documentation.** Strong verbal and written communication skills with the ability to interact with internal leadership, executive assistants, law enforcement, and external partners. Able to produce clear professional reports, security plans, and after-action documentation that meet the standard of a program that briefs senior leadership. ### **Physical readiness for the work.** The ability to stay on your feet and moving for long stretches across offices, residences, venues, and transit; to lift and carry equipment and supplies up to 50 lbs regularly and to assist or move a person to safety when required; to operate effectively in vehicles for extended periods; to see and assess people, vehicles, and conditions at distance and in variable light; to communicate clearly in loud and crowded environments; and to drive safely in heavy traffic and adverse conditions. ### **Endurance for the conditions.** The ability to work outdoors and in transit across variable conditions including heat, cold, inclement weather, and crowds for as long as the work requires; to sustain performance during irregular schedules, extended duty periods, and on-call availability outside scheduled hours; and to keep making sound decisions while doing it. ### **Credentials.** Valid California driver's license with a clean driving record required. Advanced first aid and CPR certification required or must be obtained within 90 days of hire. Must hold or be able to obtain a valid US passport and maintain unrestricted travel documentation for all regions supported by the program. **Compensation** The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page [here](https://careers.doordash.com/). See below for paid time off details: - **For salaried roles:** flexible paid time off/vacation, plus 80 hours of paid sick time per year. - **For hourly roles:** vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $91,800—$135,000 USD ## About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. ## Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. **If you need any accommodations, please inform your recruiting contact upon initial connection.** Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:**.***Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at [Recruitment Scam Awareness - DoorDash](https://careersatdoordash.com/recruitment-scam-awareness) .*