Provider Enrollment (PE) Coordinator

Job description

Provider Enrollment (PE) Coordinator AUSTIN TX 78746 0-6 month(s $12/hr on w2 1. Provide coverage for internal transfers to Provider Enrollment (PE) Coordinator Scheduling Line; 2. Interact professionally with providers and ancillary staff to provide appropriate and timely response for walkthrough and outreach requests; 2. Respond to phone inquiries in a prompt, courteous and concise manner and clearly document interaction; 3. Transfer callers as needed and/or appropriately route inquiries and concerns regarding provider enrollment and file maintenance for Texas State Health-Care Programs; 4. Meet individual performance standards; 5. Assign and balance daily PE Coordinator walkthrough and outreach assignments based on available resources; 6. Respond to escalations within the specified due dates; 7. Make recommendations to management to improve efficiency/effectiveness of current 8. Maintain strict confidentiality of information as dictated by current HIPAA requirements; 9. Flexibility to work overtime; 10. Perform other duties as assigned. Must be able to pass a background and drug screen About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.