Provider Support Assistant - Duke Cardiology of Raleigh

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. JOB LOCATION Duke Cardiology of Raleigh - 3320 Wake Forest Rd JOB SUMMARY We are seeking a Provider Support Assistant to provide administrative support to the clinics HCA. Apply knowledge and skills to resolve moderately complex administrative problems independently and with others. Assist with diverse operating procedures and programs. JOB DUTIES AND RESPONSIBILITIES Maintain providers and staff schedule. Template requests for new providers. Handle meeting schedules for clinic and providers. Monthly reporting. Maintain reports, logs, etc as required by DHIP and Joint Commission. Monitor to ensure timely provider sign off of patient procedures and reports. Monthly billing for EP and off-site nuclear providers. Maintain employee files to ensure education and requirements are current. Order clinic office and medical supplies and reconcile invoices. Enter and follow up on work orders and Help Desk tickets for provider & clinic issues. Perform other related duties incidental to work described herein needed by the clinics HCA. JOB ELIGIBILITY REQUIREMENTS High school diploma or equivalent education required. One-year experience of clerical or general office support required. Two years of administrative and/or medical staff support experience preferred. EPIC scheduling and reporting experience. Ordering supplies and reconciling Purchase Orders experience. Organizational skills, time management, ability to work independently and handle confidential information. JOB HOURS The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.