PS Officer Specialised (PIU)

Job description

The Protection Officer Specialised PIU will be responsible for the application of investigation and information techniques in the interest of Valterra Platinum Operation in support of the objectives of the Product Investigation Unit to ensure that employees and assets are protected. Investigation and information gathering support and will be part of the activities of this role. Personal risk is a factor in the role due to covert / overt / investigations and information gathering duties, (if applicable) criminal investigations. The time frame for measuring the work outputs from this role is normally between 3 months and two years. 1. Safety : Consistent application of Safety & Health principles in all discipline interactions and take personal responsibility for safety of self and others to ensure zero harm and elimination of fatalities. 2. Performance and Deliver y Effective provision of protection services for Operation • Conduct investigations and information-gathering activities in support of the Protection Investigation Unit (PIU) objectives. • Continuously liaise with the Security Manager: PIU regarding investigation progress, intelligence, and operational requirements. • Gather, record, analyse, and verify information relevant to investigations. • Compile accurate, comprehensive, and timely investigation and information-gathering reports. • Ensure that all investigation-related information is accurate, secure, and treated confidentially. • Prepare ad hoc reports for management and other authorised stakeholders as required. • Act as a witness in criminal, disciplinary, and other formal proceedings when required. • Investigate crime and the transgression of standards and procedures. • Continuously liaise with the Supervisor on security activities. • Ensure that safety and legal standards are adhered to in performing protection duties. • Monitor the process regularly to ensure conformance to and understanding of security standards. • Administers security codes used in the facility. • Assists in security screening of employees and recruits. • Assist employees during emergencies and injuries. • Ensure that materials, resources and equipment are available and in working order for the teams requirements before shifts. • Drive security vehicles effectively and safely. • Ensure that the protection initiatives facilitate the need of the operation. • Communicate problems to Supervisor. • Compile accurate security reports including incident and investigation reports. • Allocate required job instructions to employees. • Maintain applicable Safety, Regulations, Legislation, Codes of practice and standards appropriate to systems. • Complete applicable safety, injury, hazard, risk and incident reports for area. • Conduct and/or participate in required meetings. • Ensure that accurate labour records including overtime worked are maintained for the team where applicable. • Support the protection of assets in high-risk situations such as during Industrial action and emergencies. • Prepare ad-hoc reports for management or other information customers. • Complete regular audits and observations required in the Unit. • Ensure all reports are submitted to relevant superiors. • Ensure that system administration requirements are complied with. • Ensure that investigation information is accurate and secure. • Ensure that all tasks and duties are done, as prescribed and in accordance with standard procedures and in a confidential manner. • Act as a witness when called upon in criminal and disciplinary cases. • Effective liaison with Protection Services specialists and SAP. • Document and report all disciplinary actions taken. • Regularly check reports for any irregularities and disturbances and report on that. Good employee Public Relations • Effective two-way open communication with employees in team. • Develop a trusting and mutual respect relationship with the role stakeholders. • Supports employees to work in a safe, productive and legal environment. • Support and participate in the training and development requirements of employees. • Ensure that employees have clear work allocations, plans and instructions. • Communicate effectively with Protection Services Superintendent. • Support the induction of new employees. • Support disciplinary and grievance inquiries. • Identify potential conflict situations and minimize the implications. • Fairly manage cultural diversity. • Encourage and motivate employees to develop and further their education and skills. • Ensure that work is fairly allocated. • Ensure competency of employees in team for the work required. • Control shift rosters, to ensure the area is adequately resourced. • Encourage co-operation and teamwork as well as co-operation between team and clients. • Testify in criminal court/CCMA. • Relation with general public. • Perform CIA duties as required. • Abides by and understand all security codes, standards, procedures and orders. • Perform standby duties and overtime if required. • Ensure VIP protection and escorts. • Identify opportunities to improve security. • Participation in improvement projects within Protection Services. • Support efforts to overcome operational problems. • Identify risks and threats to the process/functions proactively. • Cultivate necessary information sources and gather relevant information. • Communicate effectively with Protection Services Superintendent. • Encourage co-operation and teamwork between team and clients. • Support of HR initiatives and participate in meetings and seminars. • Forward complaints and recommendations to security manager. Reporting, Administration and Information Management • Compile, maintain, and submit accurate incident, investigation, audit, operational, and ad hoc management reports. • Ensure the accurate administration of security systems, security codes, records, labour data, and operational documentation. • Maintain confidentiality, accuracy, and security of investigation and operational information. • Ensure all reports, records, and documentation are completed and submitted in accordance with prescribed standards and timelines. • Document and report disciplinary actions, incidents, observations, and operational findings as required. Safety, Risk and Compliance • Maintain compliance with all safety, health, environmental, legal, and security requirements applicable to the role. • Identify, report, and address hazards, risks, injuries, incidents, and unsafe conditions. • Participate in safety meetings, risk assessments, audits, inspections, and emergency response activities. • Ensure all security activities are conducted safely, legally, professionally, and in accordance with approved procedures. Working Relationships and Team Effectiveness • Foster effective communication, cooperation, and positive working relationships with team members, stakeholders, clients, and external agencies. • Support employee induction, training, coaching, and development initiatives. • Ensure employees receive clear work instructions, task allocations, and operational guidance. • Promote teamwork, mutual respect, discipline, diversity, and a safe and productive work environment. • Identify and escalate employee relations concerns, grievances, conflicts, and disciplinary matters to the appropriate level. • Support HR, employee engagement, and organizational initiatives as required. • Gather, share, and communicate relevant operational information to support effective decision-making and security performance. Security Systems and Operational Support • Support the effective administration and operation of security systems, access control measures, investigations, and asset protection processes. • Conduct security profiling, screening, and verification activities in accordance with approved policies and procedures. • Contribute to the protection of high-value assets, including cash, precious metals, explosives, and other sensitive materials. • Participate in security improvement initiatives and projects aimed at enhancing operational effectiveness and security performance. • Act in a higher-level tactical response capacity when required and authorised. 3. People & Teams • Actively engage as a team member in all team processes. 4. Compliance • Ensure compliance with internal and external regulatory, legislative and permitting requirements. • Grade 12 • Certificate in Investigation /Policing/Security/Law (RPL can be applied to recognize skills obtained through short courses and experience) • Registered with PSIRA Grade B • Applicable firearm Unit Standard qualifications Certifications: • Valid EB/Code 08 driver’s licence (any divers license of a higher code will be advantageous) • Valid PSIRA registration Experience: • Minimum 4 years’ experience in security or equivalent environment of which 2 years should be in Investigation/Intelligence/Logistics and or Surveillance. • 5 years or more experience in investigations – SAPS or Private Sector will be advantageous. Technical knowledge required for role: • Knowledge of Protection Services policies, procedures, and security standards. • Knowledge of security legislation, including the Firearms Control Act and Criminal Procedure Act. • Knowledge of security risk assessment, asset protection, and threat management principles. • Knowledge of criminal investigations, evidence handling, and incident reporting. • Knowledge of access control, surveillance systems, security equipment, and communication systems. • Knowledge of health, safety, and emergency response requirements within a mining environment. • Computer literacy and ability to use security and reporting systems. Technical Skills: • Incident investigation, statement taking, and report writing. • Effective verbal and written communication in English. • Crime scene preservation and evidence management. • Presentation of evidence in legal and disciplinary proceedings. • Relationship building and stakeholder engagement. Social process skills: Self-awareness, and of behaviours that successfully drive or hinder team performance and collaboration Application: Demonstrate drive, determination, persistence, and commitment to apply other elements of capability work Other requirements • No criminal record • Pass polygraph test • Psychometric Assessment • Medical certificate of fitness • There could be ad hoc requirements from time to time including need to travel • Ability to work overtime hours when required Our GBV Stand Valterra Platinum takes a stand against gender-based violence and all forms of violence: ’We are unconditional in creating a respectful, inclusive and safe working environment to ensure that no colleague will be violated or harassed under our watch’’ Valterra Platinum Limited (Valterra Platinum) is a leading primary producer of platinum group metals (PGMs), with integrated mining, smelting, and refining operations in South Africa and Zimbabwe, marketing the metal we produce globally. Valterra Platinum is an independent, publicly listed company with a primary and secondary listing on the Johannesburg and London stock exchanges respectively. Valterra Platinum is pursuing its strategy, anchored in safety, operational excellence, sustainability, and value creation for the long-term. With full accountability for our performance and growth, we are focused on strengthening our capabilities across the entire PGM value chain, from mine to market. We seek to deepen our commitment to stakeholders and lead with purpose – to “Unearth Value to Better Our World”. We remain steadfast in our ambition to be the world’s foremost producer of platinum group metals, while embedding safety and sustainability in everything we do.