PS Senior Superintendent Operations

Job description

1. Safety: Consistent application of Safety & Health principles in all discipline interactions and take personal responsibility for safety of self and others to ensure zero harm and elimination of fatalities. 2. Performance and Delivery Security Operations & Risk Management • Lead and coordinate security operations to protect employees, assets, infrastructure, information, and business activities. • Implement Protection Services standards, policies, procedures, and best practices across the operation. • Identify, assess, and mitigate security risks, threats, and vulnerabilities through proactive planning and monitoring. • Conduct and oversee investigations into security incidents and ensure appropriate corrective actions are implemented. • Manage intelligence and information gathering processes to support operational decision-making and asset protection. • Build and maintain effective relationships with operational management, law enforcement agencies, communities, and other stakeholders. • Support the implementation of security technologies, contingency plans, and continuous improvement initiatives that strengthen operational security. Operational Leadership • Plan, coordinate, and monitor the work, resources, priorities, and service delivery of the Protection Services team. • Contribute to business plans, operational strategies, service level agreements, and improvement initiatives that support business objectives. • Monitor security performance indicators and trends and recommend actions to improve operational effectiveness. • Support SHEQ compliance, audits, inspections, and the implementation of required standards and procedures. • Act in the Protection Services Manager role when required. People Leadership & Employee Relations • Lead, coach, mentor, and develop employees to build a competent, engaged, and high-performing team. • Create a safe, productive, and inclusive work environment that promotes teamwork, accountability, and continuous improvement. • Set clear performance expectations, allocate work effectively, and monitor performance against agreed objectives. • Support recruitment, onboarding, training, succession planning, and employee development initiatives. • Manage employee relations matters, including disciplinary, grievance, and conflict resolution processes, in accordance with company policies and procedures. Governance, Reporting & Administration • Ensure effective administration of security systems, access control processes, investigations, employee screening, and operational records. • Maintain accurate reports, statistics, security records, and management information to support governance and decision-making. • Manage incident reporting and ensure investigations are completed and appropriately documented. • Support financial control, resource management, and implementation of new systems, technologies, and work practices within the operation. • Ensure compliance with applicable legislation, regulatory requirements, company policies, and security standards. 3. People & Teams • Implement a purpose-driven, high-performing culture that is aligned with the company values, is inclusive and promotes diversity, supports engagement and fosters continuous improvement to work processes. 4. Compliance • Ensure compliance with internal and external regulatory, legislative and permitting requirements. Prescribed: • Grade 12. • National Advanced Certificate in Security Management or a related security, policing, risk management, or law enforcement qualification (RPL will be applied). • Registered with PSIRA Grade A. • Competency to handle and use a handgun, shotgun, and self-loading rifle for business purposes. • PSIRA Armed Response qualification. • PSIRA Bullion Cash-in-Transit qualification, where operationally required. • Valid B/Code 08 driver’s licence • Applicable SAPS firearm competency certification. • Protection Services Induction. Desirable: • Tactical firearms qualification. Experience: • Minimum 6 years' experience in security, law enforcement, investigations, intelligence gathering, surveillance, or a related environment. • At least 5 years' experience in security operations management. • Experience managing security teams, contractors, and operational security programmes. • Experience in a mining, industrial, or high-risk operational environment. • Experience with CCTV surveillance, control room operations, and security systems as per operational requirements Technical knowledge Technical knowledge required for role: • Security operations, asset protection, loss prevention, and security risk management principles. • Threat, risk, vulnerability, incident, and crisis management methodologies. • Security investigations, intelligence gathering, surveillance, and incident management practices. • Security legislation, company standards, VPSHR, Use of Force requirements, and Valterra Platinum Rules of Engagement. • Emergency response, business continuity, and security governance requirements. • Security technologies, access control systems, CCTV systems, and control room operations. Technical skills: • Lead and coordinate security operations, investigations, and risk mitigation activities. • Apply threat, risk, vulnerability, incident, and crisis management techniques. • Use security systems, surveillance technologies, access control platforms, and Microsoft Office applications to support operations and reporting. • Analyse information, identify trends, and develop practical security solutions and improvement initiatives. • Present and manage evidence in disciplinary hearings and court proceedings. • Communicate effectively and build productive relationships with stakeholders, law enforcement agencies, service providers, and communities. Social process skills: Self-awareness, and of behaviours that successfully drive or hinder team performance and collaboration Application: Demonstrate drive, determination, persistence, and commitment to apply other elements of capability work Other requirements: • Medical certificate of fitness. • No criminal record. • Successfully pass polygraph assessments as required. • There could be ad hoc requirements from time to time including need to travel. Valterra Platinum takes a stand against gender-based violence and all forms of violence: ‘We are unconditional in creating a respectful, inclusive and safe working environment to ensure that no colleague will be violated or harassed under our watch’ Valterra Platinum Limited (Valterra Platinum) is a leading primary producer of platinum group metals (PGMs), with integrated mining, smelting, and refining operations in South Africa and Zimbabwe, marketing the metal we produce globally. Valterra Platinum is an independent, publicly listed company with a primary and secondary listing on the Johannesburg and London stock exchanges respectively. Valterra Platinum is pursuing its strategy, anchored in safety, operational excellence, sustainability, and value creation for the long-term. With full accountability for our performance and growth, we are focused on strengthening our capabilities across the entire PGM value chain, from mine to market. We seek to deepen our commitment to stakeholders and lead with purpose – to “Unearth Value to Better Our World”. We remain steadfast in our ambition to be the world’s foremost producer of platinum group metals, while embedding safety and sustainability in everything we do. The purpose of the Protection Services Senior Superintendent Operations role is to support the Protection Services Manager in leading security operations, managing resources, and implementing measures that protect employees, assets, and business operations. The role is responsible for reducing security risks, responding to incidents, driving continuous improvement, and developing team capability to ensure effective security performance. Due to the nature of the role, the incumbent may be exposed to operational, legal, and personal risk in the execution of their duties.