PSS Assistant - Bza'a بزاعة - National Position

Job description

1. Context Relief International (RI) is an international non-profit organization that works alongside communities affected by conflict, climate change, and disasters to save lives, build resilience, and promote long-term health and well-being. Our team of more than 6,000 staff and local volunteers operates across Africa, Asia, and the Middle East through programs focused on Health and Nutrition, Water, Sanitation and Hygiene (WASH), Education, and Livelihoods, which lay the foundations for community resilience. To achieve this, we work with local actors to develop safe and inclusive, evidence-based programs that are conflict-sensitive, climate-adapted, and responsive to the needs of the communities we serve. Relief International is a network of three organizations sharing a common mission: Relief International, Inc., Relief International-France, and Relief International-UK. 2. Job Profile The PSS Assistant will be responsible for assisting in the daily development and monitoring of RI’s psychosocial support (PSS) activities and services in the area, NWS. PSS assistant will assist in the implementation of program activities (group and individual session, psychoeducation and outreach sessions). The PSS assistant will operate under technical guidance from Protection Technical Specialist and report administratively to the Protection Officer. 3. Key Responsibilities Facilitate group PSS counselling sessions inside PHCs, WGSS, and during the outreach activities. Support the collection of data and statistics of daily PSS activities. When requested, providing Protection Officer with a report of number of beneficiaries who were provided PSS services using excel activity sheet Organize and maintain the equipment for RI’s remote psychosocial support sessions Facilitate individual PSS sessions. Conduct intake and post-session assessments for all PSS beneficiaries Participate in PSS team meetings to share experiences and discuss high risk cases whenever necessary, always preserving confidentiality Take active part in training facilitated by Protection coordinator and PSS officer in PFA and PSS principles for outreach and awareness team, as well as WGSS AND OSC staff. Support in distributing IEC materials to promote participation and engagement of beneficiaries. Attend meetings with Protection management Assist in planning, developing and delivering culturally and age appropriate, safe and stimulating PSS activities to children, youth and adults with a focus on women and girls. These PSS activities will be both non-structured and structured, such as recreational sports and games, life skills and positive coping mechanisms activities. Raise awareness regarding the availability of b mental health, psychosocial support and protection services both in WGSS AND OSC/Health facility (HF) and provided by other service providers in the area Maintain regular communication with other departments, especially social workers and protection staff concerning updates on cases supported through various services. Assist Protection management in identifying new opportunities to address unmet beneficiary needs and complimentary programming when possible Ensure that protection is mainstreamed in all PSS activities and that activities are compliant with RI operational standards and policies Attend trainings related to line of work. Other duties as requested by the supervisor. 4. Person Specification Skills, knowledge and expertise required for the role. This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required. Bachelor’s degree preferred ideally in social work, psychology, legal or related field with a minimum of 1 year experience in running and managing adult group activities. Proven experience in planning and facilitating psychosocial support activities Familiarity with IASC Guidelines on Mental Health and Psychosocial Support in Emergency Settings knowledge and skills in women rights, child protection, youth/community resilience, psychosocial support, Experience working with at-risk women, girls, children and families, Good analytical, problem-solving skills and attention to details. Ability to identify the main gaps in PSS services in the given context to inform an appropriated response for Women and Girls. Excellent time management skills. Excellent interpersonal skills, including patience, diplomacy, willingness to listen and respect for colleagues. Capacity to be discrete and manage confidential information Must be capable of working both individually and as part of a team. Ability to work effectively in a fast-paced, stressful environment. Organized and able to independently manage multiple tasks under strict deadlines Ability to think critically and creatively. Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems Proficiency in Excel, SPSS, or another statistical analysis software preferred Language Skills: Fluent Arabic language communication skills required (both oral and written) Knowledge of oral and written English is desirable RI Values Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values: Integrity Adaptability Collaboration Inclusivity Sustainability How To Apply To apply for this post, click on the “Apply” button in the job advert page. You will be asked to upload a CV. Closing Date September 23, 2026 Please note that the position might be filled before the deadline As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct. Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.