PT HSE Intake Coordinator

Job description

We offer thousands of free programs every day for people from all walks of life—immigrants learning a new language, aspiring entrepreneurs launching their dreams, children discovering the world, people of all ages exploring arts and culture. And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions: the discovery of a good book. Now’s your chance to join the best team in Brooklyn! Brooklyn Public Library’s Adult Learning Program is seeking a Part-Time Intake Coordinator for a grant-funded position within the Adult Learning Education ( WIOA ) program. This role provides essential administrative and operational support to ensure the successful implementation of program services. The Intake Coordinator will manage a variety of day-to-day administrative and participant-facing responsibilities, including data entry, maintaining student records, filing, leading student intakes, recruitment efforts, enrollment sessions, and orientations . This individual will also provide phone and email support , work closely with key program staff, and assist participants with GED applications and related processes . This is a part time grant-funded opportunity through June 30, 2026 . The salary for this position is $25 per hour for up to a 19-hour workweek. Responsibilities Support all aspects of program intake for WIOA-funded classes Enter and maintain accurate data in electronic databases and student records systems Organize and maintain student files and intake documentation Triage and respond to telephone calls and email inquiries from prospective participants Facilitate recruitment, enrollment sessions, and student orientations Assist participants with GED applications and related support services Communicate and collaborate frequently with program staff and participants Perform related duties as assigned Qualifications Minimum of a High School Diploma or High School Equivalency (HSE) required; Bachelor’s degree preferred Knowledge of grant-funded programs and experience supporting successful program implementation Strong computer skills and proficiency in word processing, spreadsheets, internet, and database software Highly organized, self-motivated, and able to work independently with minimal supervision Excellent customer service , written and verbal communication , organizational , and problem-solving skills Ability to multitask, meet deadlines, and thrive in a fast-paced environment Willingness to attend professional development trainings on-site and off-site Must be able to travel between program sites as needed Flexible availability, including evenings and Saturdays , as required Demonstrated initiative and commitment to maintaining high professional standards We seek professionals dedicated to providing excellent customer service, developing fruitful partnerships in the community, and implementing programs aligned with our mission and vision. You will be immersed in a motivating and challenging environment where innovation is key to the organization. If you are looking to be a part of a stimulating workplace that is highly regarded by its culturally diverse community, BPL is the place to be. Brooklyn Public Library is an equal opportunity employer.