Public Area Attendant

Job description

• Apply the standards of excellence in customer service: • Remove all trash and traces and refill amenities (soap, gel etc.) and clean linen (towels). • Clean floors: vacuum, sweep, dust mop, wash, strip, wax, buff. Shampoo carpets. • Wash windows, walls, chalkboards, and trashcans. • Dust furniture, fixtures, and woodwork. • Collect and empty trash receptacles and pick up litter in and around buildings. • Clean, sanitize and toilets / bathrooms; change and clean shower curtains. • Carry out a specialized custodial/maintenance function, such as refinishing floors, project cleaning, and the like. • Provide customer service as per the standards of the Constance group. • Deal with all guests’ queries and complaints swiftly and efficiently. • Check all electrical appliances (lamps, hand dryers, telephone, mini-bar, TV, air-con, safe etc) in the public areas. • Check all other technical aspects such as door lock, black out, shower, hot-cold water, wc flush, blinds, curtains etc. • Manage stock of pantry and trolleys: • Adhere to the dress, appearance and conduct codes established by the hotel. • Monitor the progress of trainees to keep the training Housekeeper informed. • Maintain that Health and Safety practices are followed at all times: • Avoid hazardous habits such as placing javel water in an ordinary mineral water bottle. • Use the correct materials and equipment (EX: sprayers). • Report anything that may be considered a Health & Safety hazard. • Report all accidents, however minor. • Report anything or anyone suspicious to the Duty Manager immediately. • Signing in and out for keys (cards). • Perform any other duties as assigned by Management. Qualification: • Middle or Secondary Education + Additional training or certificates in the relevant field is a plus. Experience: • A minimum of 1 year of experience in hotel industry. • Proven experience working in a top luxury resorts is a plus. Technical skills: • Physical mobility and stamina required. • Ability to follow instruction. • Detail-oriented. • Ability to work independently. • Good time management. • Fluency in English or another. WORK WITH CONSTANCE 🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do. We believe in continuous learning and growth to help our teams achieve their full potential. A strong family spirit is part of our identity, we support and care for one another. We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group. Our passion for luxury hospitality is reflected in every detail of the guest experience. We are committed to environmental and societal contributions, integrating sustainability into everything we do. 🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service. 🌿 Be part of a company that values people, innovation, and excellence. Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience.