Pump Attendant - Mbeya

Job description

Purpose of the role The Pump Attendant will be responsible for safely and accurately dispensing fuel to customers, processing payments, maintaining a clean and safe forecourt, supporting basic vehicle services, and ensuring accurate recording and reconciliation of fuel sales and shift activities. Key Responsibilities Dispense petrol and diesel safely and accurately in accordance with established procedures. Operate POS systems and accurately process cash and card payments. Maintain forecourt cleanliness and safety by sweeping, cleaning spills, emptying waste and keeping the service area orderly. Monitor fuel levels in tanks and report any discrepancies or unusual readings to the appropriate supervisor. Provide basic vehicle services, including checking oil levels, tire pressure and windshield fluid. Provide professional customer service by greeting and assisting customers and responding appropriately to complaints or concerns. Conduct end-of-shift reconciliation and accurately document sales totals, fuel volumes dispensed and any incidents occurring during the shift. Follow safety procedures for the handling of petrol, diesel and other flammable materials. Understand and follow emergency shutdown procedures and other applicable station safety protocols. Qualifications & Experience Secondary school education or equivalent. Previous experience in a petrol station, pump attendant, retail, cashiering or other customer-facing environment is an added advantage. Basic ability to operate POS systems and handle cash and card payments accurately. Basic numeracy and record-keeping skills. Good customer service and communication skills. Ability to follow safety procedures and instructions when handling fuel and other flammable materials. Physically able to perform forecourt duties, including standing for extended periods and maintaining cleanliness. Reliable, attentive and responsible in handling cash, fuel and customer transactions. Ability to work effectively as part of a team and follow shift schedules. Location: Mlowo, Mbeya