Purchasing Assistant

Job description

About the Job: We are seeking a detail-oriented and proactive individual to join our team as a Purchasing and Order Management Specialist. In this role, you will be responsible for managing online purchases with multiple vendors, ensuring accuracy and timeliness in order placement, tracking, and delivery. You will generate and manage invoices, maintain organized records, and handle data management tasks using Excel. Strong customer service skills are essential as you will respond to client inquiries and coordinate with vendors to resolve issues. What You'll Do: Purchasing and Order Management Handle online purchases with multiple vendors while ensuring accuracy and timely order placement. Coordinate effectively with vendors to confirm order details, availability, and expected delivery timelines. Order Tracking Monitor and track all orders from placement to delivery. Update order statuses in real time and proactively communicate any delays or issues to relevant stakeholders. Invoice Creation Generate accurate invoices for all completed orders, ensuring alignment with vendor and client specifications. Maintain organized records of invoices for future reference and audits. Excel and Data Management Perform basic to intermediate tasks in Excel, such as maintaining purchase logs, updating inventory reports, and generating summary reports as needed. Ensure data accuracy and integrity in all documentation. Customer Service Respond promptly to client inquiries and concerns, providing professional and solution-oriented support. Liaise with vendors on behalf of the client to resolve issues, such as returns, exchanges, or discrepancies. Flexibility and Client-Focused Execution Adapt to and prioritize direct instructions from the client, ensuring alignment with their immediate needs and preferences. Maintain open communication with the client to clarify expectations and provide updates on task progress. What You'll Bring: Strong attention to detail and organizational skills to manage multiple orders and vendors. Proficiency in Excel for data management and reporting. Excellent communication skills to liaise with vendors and clients effectively. Ability to work independently while adapting to client needs and priorities. Problem-solving mindset to address and resolve issues promptly. What we have to offer: A company culture based on our purpose to bring out the untapped potential, creativity, and success in people, partnerships, and brands. A culture built on the mission to develop high-functioning teams by providing an environment of constructive support and inspiration where people grow personally and professionally A market competitive total compensation/rewards package including: Day 1 HMO Competitive pay including incentives and generous allowances Payment of all statutory government benefits 25 days of annual paid leave some days are convertible to cash 13 th month pay Onsite medical support Employee Engagement Events Employee Referral Program Skills, training for personal and professional development A million possibilities are waiting to be ignited. Click "Apply Now"! About FGC+ #SparkSuccess at FGC+! Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication. Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success. Here, you are more than just an employee —you are part of a team where you can truly thrive and make a difference.