QA Analyst

***BIS Safety Software*** is a SaaS company on a mission to change how organizations manage safety, learning, and compliance, and the team behind that mission matters just as much as the product. As we continue to grow, we’re expanding our QA team and adding another **QA Analyst** to help strengthen our testing capabilities. **About the role:** In this role, you'll own manual and exploratory testing for new features and releases on the BIS platform. This isn't a follow-the-script, mark-pass-or-fail role. It's about understanding what a feature is supposed to do, stepping off the expected path, and finding the problems nobody thought to write a test case for. You'll write the test plans, design the cases, run and maintain our existing automated suites, and work side by side with developers to get issues reproduced and 'll use AI tools as an everyday partner to get more done. This is an **onsite role** based out of our Sherwood Park, Alberta office. ### In this role, you will be expected to: - **Test new features and releases** manually, with exploratory coverage that goes well beyond the written script - **Design test cases** for new functionality, including the edge cases the requirements didn't mention - **Document defects clearly** enough that developers can reproduce them without coming back to you for more detail - **Run and maintain our automated test suites**, keeping them healthy as the product changes - **Prepare test data** and support regression testing across releases - **Use AI agents** to draft test plans, find edge cases, maintain automated tests, investigate failures, and improve release workflows, verifying everything they produce. - **Put AI tools to work** to speed up test design, documentation, and execution - **Shape how we test** by contributing to QA team discussions on coverage and process improvement ### You might be the right fit if you: - **Hunt for what could break**, treating every feature as something to question rather than something to confirm - **Write defect reports** that are precise, complete, and impossible to misread - **Prioritize under pressure**, weighing business priority and risk - **Treat AI as a partner** in your work and keep looking for ways to use it better - **Speak up** when something looks off, even if nobody else has noticed - **Take ownership** of your work and keep it moving without needing direction on every step ### Qualifications we are looking for: - **2 to 3 years of hands-on QA experience**, or formal QA training paired with at least a year of real-world testing - A solid grasp of **manual test case design, regression testing, and exploratory testing** - Experience with **API testing** and API testing tools - Comfort with **bug tracking tools** such as Jira, Redmine, or similar - Working knowledge of **browser debugging tools** - An understanding of **automation concepts** and experience running or maintaining automated test scripts (writing them from scratch isn't required) - Practical, everyday use of **AI tools** ### Bonus points if you have: - Experience with TestRail or a similar test case management tool - Exposure to Playwright, Selenium, Cypress, or Puppeteer - Familiarity with Git or other version control - Some JavaScript or TypeScript - Mobile testing experience, especially iOS edge cases ### Compensation and benefits: - Employee Stock Ownership Plan (ESOP) - Full medical, dental, and vision coverage - Life insurance and disability insurance - Health spending account - Flexible working hours - On-the-job training and growth opportunities - Free on-site parking