QA Manager & Deputy RP - Maternity Leave

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. About the role of LOC Quality Manager & Deputy Responsible Person in Spain As LOC Quality Manager in Spain: Ensure LOC Quality processes and systems are in place for all activities carried out across the Local Business ensuring as well that they are in compliance with Haleon standards and policies, Guide for Commercial Companies, GMP, GDP and regulatory requirements. The function is critical to the effective management of systems and Operational activities that are crucial or have a direct impact to product quality and regulatory compliance. The job holder is expected to coordinate all quality operational activities within the LOC. Using an active mindset, will generate creative solutions for technical problems. Will actively have strong oversight responsibilities for Quality Operations in Logistic Service Providers and Repackers. Ensure the compliance GDP regulations. Support the LOC QA Lead on the LOC Quality Improvement strategy for all Operational activities & strong partnership with QMS Responsible on the necessary strategic inputs to develop the most appropriate QMS Plan. Using an active mindset, will generate creative solutions for technical problems. The job holder is expected to strongly collaborate with QMS responsible encouraging the Commercial CH business to own quality activities in their day-to-day work, by strengthening quality awareness. The QA Manager has a strong partnership with all functions to support OTIF activities, including but not limited to regulatory, medical, compliance, legal, marketing, and commercial & supply chain (including customer services). Clear GMS mindset to support Haleon strategy and focus on OTIF. The role will support the LOC QA Lead into the strategy and connection with Supply Chain, Commercial Excellence & Marketing as well as other business functions. Support the LOC Quality Lead key objective: improve quality, facilitate Quality management and lead the development of a right first time, quality culture. As Spain Deputy Responsible Person for Medicines & Medical Devices & Imported Cosmetics: The purpose is to ensure that the European and Spanish regulations and Local Health Authorities expectations are met for the distribution and importation of Haleon products (Medicines and Medical Devices) in Spain. The requirements and expectations of this position are clearly defined in the following regulations: For Medicines: GDP EU Guideline, RD 824/2010 and RD 782/2013 named as “Técnico Responsible Suplente”. For Medical Devices: Regulation (UE) 2017/745 and RD 192/2023 named as “Responsable Técnico Suplente” For Cosmetics: Real Decreto 85/2018, & Reglamento (CE) Nº 1223/2009 named as “Persona Cualificada de contacto Suplente”. Main responsibilities: The role will act as back up of LOC QA Lead where necessary to represent Department where necessary (eg. PRM, DRMs, Quality Council Chair, RMCB, SPLT meetings…). Ensure Local Operational Training activities in the LOC for the processes as necessary. Will actively have strong oversight responsibilities for Quality Operations in Logistic Service Providers and Repackers. As Deputy Responsible Person for medicines (“Técnico Responsible”) and for medical devices (“Responsable Técnico”) in Spain: Implement & maintain LOC Quality processes and systems are in place for all activities carried out across the Local Business ensuring as well that they are in compliance with Haleon standards and EU & Local regulations. Coordinate & oversight operational activities and support to LOC QA Lead to drive the Strategy defined for the LOC impacting OTIF. These Operational processes and systems would related(but not limited) to: product Supply, Receipt, Storage and Returns, batch management & Release to Market according to the regulations, Shipment Under Quarantine, Local Repacking, support to Logistics for Distribution Risk Assessments (DRA), Recall & Incident management (PIRC,RTN), Change Control, Quality Complaints, Corrective and Preventive Actions (CAPA) (including RCA and deviations). Support launches and discontinuation process. Auditing – Collaborate with QMS to secure GxP Audit activities as necessary, including Health Authorities Inspections . Ensuring that self-inspections are performed at appropriate regular intervals following a prearranged program and necessary corrective measures are put in place. Secure implementation of actions requested related with quality alerts and regulatory intelligence. Ensure that a QMS is implemented and maintained focusing on the management of authorized activities and the accuracy of the quality records. Ensure that the QMS is periodically reviewed by LST and have a quality risk management system in place. Ensuring that initial and continuous training programs are implemented and maintained. Coordinating and promptly performing any recall operations for medicinal products; Ensuring that relevant customer complaints are dealt with effectively. Ensuring that suppliers and customers are approved. Approving any subcontracted activities which may impact on the Quality of Haleon Products. Ensure Periodic Product Review (PPR) of medicines distributed are available and appropriately reviewed. Ensuring that Haleon products are stored and transported under the necessary conditions to guarantee their quality. Verify that all medicines and medical devices marketed by Haleon in Spain ("put on the local market activity") comply with the requirements established in the European and Spanish regulations. Responsible for reporting to the Spanish Health Authorities quality issues. These would be related (but not limited) quality defects, suspected counterfeiting, theft, or shortage of supplies. Deciding on the final disposition of returned, rejected, recalled or falsified products. Approving any returns to saleable stock. Ensure time availability based on the kind of activity & volume carried out & act as point of contact for Spanish Health Authorities in relation to quality topics for Haleon products & communicate any important change that could affect to the conditions where the licence to operate were approved. Keeping appropriate records of any delegated duties. Minimum Requiriments Level of Education Required: Pharmacy Degree or Master (MBA, MS, MA) in Pharmaceutical Science Knowledge of GDP and GMP processes within Pharmaceutical Industry Minimum of 5 years’ experience within the Pharmaceutical / Consumer Healthcare Industries, and 2-3 years as Quality manager Knowledge of regulatory requirements pertaining to GMP/GDP/RD & EU Regulations for all types of product (medicines, MD, Cosmetics, food, general goods). Other Job-Related Skills/Background Understanding of and experience in quality assurance systems particularly in the areas of batch release, product incidents, artwork control and performing audits Knowledge on effective quality documentation systems Professional written and verbal communication skills. Able to deliver positive and proactive communications and foster excellent working relationships with stakeholders at any level of the organization Ability to influence and motivate stakeholders at any level of the LOC organization Analytical mind, good attention to detail and problem-solving skills within a structured process Good team player – works well in cross-functional teams Good time management skills, with ability to multi-task and work under pressure Strong interpersonal and negotiation skills Concise and persuasive in the description of the different QA situations. Able to stick to the standard and not be pressurized. Works with a spirit of continuous improvement and innovation, creatively open to new ideas and methods Flexible thinking – able to challenge and see views from different perspectives Ability to self-motivate and be resilient and focused under pressure Able to work effectively in English Strong general computer literacy with Intermediate skills in Microsoft Word, Excel, Power Point and Outlook. Ability to multi-task and work under pressure Quality experience within the industry and application of Training Systems Strong leadership skills Proven influence and impact skills across business levels and functions, Excellent interpersonal and negotiation skills Ability to enable and drive change Self-starter, able to schedule and progress workload on own Experience with IT systems e.g.Veeva, CRMS, mylearning, CERPs Experience in trending and trend analysis to drive improvement activities EUR 52.937,00 - EUR 72.788,10 The salary range for this position is indicative and provided as a guide. The final offer may vary depending on factors including relevant experience, skills, qualifications, and internal equity considerations. Further details regarding the total reward and benefits package will be shared during the recruitment process. Salary ranges may vary by location in line with local market conditions and applicable pay transparency regulations. Compensation information is shared for the primary location of this role. Where the position is advertised with additional locations the compensation range will be discussed during the recruiting process. Job Posting End Date 2026-09-06 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions. Adjustment or Accommodations Request If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. Note to candidates The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.