QA Manager (Game Industry)

Job description

Established in 2018, Sun Studio is a game developer on web platforms and mobile devices with more than 1 billion plays, a strategic partner of the world's leading web-games platforms such as: Facebook Instant Games, Game Distribution, Glance Gaming etc. The team consists of 80+ members who are passionate about creating high-quality games that are accessible and enjoyable for everyone. We are looking for a QA Manager to lead and scale our QA function across multiple game platforms, including Instant Games, App Stores, Google Play, and Web-game platforms. This role is responsible for managing both Manual QA and Automation QA teams, building QA processes, improving release quality, developing test platforms, and driving automation/AI testing initiatives. The ideal candidate should be strong in people management, cross-functional collaboration, project coordination, quality systems, and test automation strategy. You will work closely with BOD, Tech Leads, Game Designers, Artists, Product/Game Leads, and other stakeholders to ensure our games are released faster, with higher quality and better scalability. ### A. Key Responsibilities - **QA Team Leadership:** Lead, mentor, and grow the QA team to ensure high product quality and continuous improvement. - **Process and Quality Systems:** Build QA processes, quality gates, test plans, regression suites, and release checklists. - **Design processes tailored to different project types**: new games, live games, feature updates, A/B tests, SDK updates, and store releases. - **Project and Workload Management:** Manage QA planning, workload allocation, and project priorities across multiple games and platforms. Ensure every important build has a clear test plan, test cases, test report, and release sign-off. - **Cross-Functional Collaboration:** Work cross-functionally with Tech, Game Design, Art, Product, and BOD to identify risks and improve product quality. - Surface quality risks early in the development cycle rather than only at the end of the process. - **Test Platform Development**: Research and implement test platforms for multi-platform game testing, including device farms, compatibility testing, build distribution, test case management, bug tracking, and test reporting dashboards. - **Automation and AI Testing:** Build automation testing strategy and integrate AI to cover 30–50% of suitable test cases. Define what to automate versus keep manual or exploratory, and partner with Tech and AI teams to integrate automation into CI/CD pipelines. - **Quality Metrics:** Define and monitor QA metrics, including bug rate, escaped bugs, test coverage, productivity, workload, and release quality. - **Team Performance Management:** Drive QA team performance and support team members’ growth through clear development and career progression paths. ### B. Required Qualifications - 7+ years of experience in QA/QC, including experience leading QA teams in game studios, mobile apps, web platforms, or product companies. - Strong experience in building and improving QA processes, test plans, regression testing, release flows, and bug tracking systems. - Proven ability to lead, coach, and develop QA teams, with strong people management and performance management skills. - Solid understanding of mobile, web, and game testing, including gameplay, ads, IAP, analytics, performance, and automation testing concepts. - Experience collaborating cross-functionally with Product, Tech, Game Design, Art, and stakeholders in fast-paced environments. - Data-driven mindset with the ability to use QA metrics to improve product quality and team efficiency. - AI-first mindset — using AI to generate test cases, analyze bugs, or support automation. **Nice to have:** - Previous experience as a QA Lead/Manager in a game studio - Hands-on experience with automation tools, CI/CD pipelines, device farms, and QA management platforms - Familiarity with Firebase, AppsFlyer/Adjust, AdMob/AppLovin, or similar game/mobile ecosystems ### C. Compensation & Benefits **Work hour** - Our office hour is 9:00 - 18:30, Monday to Friday. **Insurance and bonus regime** - Fully participate in social insurance/health insurance/unemployment insurance according to labor law regulations. - Comprehensive healthcare benefits with private PVI health insurance. - **Fixed 13th salary bonus + Performance Bonus** (the Lead/Manager level are eligible for an annual bonus of at least 3 months). - Competitive salary and performance-based bonuses, recognizing your contributions and impact. Monthly lunch allowance. **Work & Life Balance** - Generous Paid Time Off and Sick leave. - Weekly / monthly / yearly with various events, including Competitions, Sports challenges, Parties, Happy hours, Team building, Hackathons and offline events. - An environment of caring personally and professionally with respect. **Comfortable workplace** - We have everything you need to work comfortably. Our office has an entertainment area and offers complimentary snacks and drinks. - You'll be equipped with a latest Macbook and Devices to support you to do the best work. **Professional development and education** - Continuous learning opportunities through internal workshops and training. **Social responsibility project** - We continue to implement charity projects and support employees' ideas in sponsorship competitions.