QC coordinator Graduate

Job description

Fulkrum is a global leader in inspection, expediting, auditing, and technical staffing services, delivering exceptional solutions to the energy, engineering, and construction industries for over 14 years. Headquartered in the UK, we have established a strong presence across six continents, serving more than 300 clients worldwide. Our commitment to excellence has been recognised with prestigious awards, including the King's Award for Enterprise in International Trade (2023), the People and Competency Award at the EIC Awards (2023), and the Scale-Up Award at the WESCA North America Awards (2024). Most recently, Fulkrum was named the 2025 winner in the People, Culture & Optimisation category at the EIC North & Central America Regional Awards. Our Kuala Lumpur office is currently seeking a highly motivated and experienced Graduate QC Coordinator to join our dynamic team. Role Overview: The QC Coordinator - Graduate is responsible for assisting in the sourcing, selection, placement, and management of assigned Fulkrum QC Personnel. The role will handle various administrative tasks to support the smooth operation of the Coordination team. Main Responsibilities (includes but not limited to): Assist the Coordination team with client requests for QA/QC Engineering and Project Support personnel, both site and office-based. Provide administrative support to the Coordination team, including formatting CVs, updating inspector files, and maintaining accurate records. Help the Coordination team source candidates to meet client requirements and prepare candidates for interviews by providing relevant project/commodity information. Issue successful candidates with information about their obligations, responsibilities, and deliverables for the duration of their assignment. Communicate with assigned Fulkrum candidates regarding: Contractual terms and conditions Allocation of task-related documents (ITP, drawings, specifications, client-issued templates, etc.) Receiving, screening, and submitting site reports to clients Collecting end-of-assignment feedback from clients and candidates Advise the Coordination team of any candidates not adhering to policies on report writing, submission, performance, timekeeping, etc. Provide candidate performance updates upon request of the Coordination's Manager. Support the management of Fulkrum/candidate relations through 'care calls' during candidate assignments for agency clients. Learn to be commercially aware when negotiating placements with candidates and clients. Ensure adherence to all Client Service Level Agreements and Fulkrum KPIs (which may change from time to time). Perform general administrative duties such as scheduling meetings, managing correspondence, and organising files. Assist in the preparation and distribution of reports and presentations. Maintain and update databases and tracking systems. Collaborate with the accounts team; this includes pro-active support of any outstanding queries. Skills and Qualifications: Recent graduate, preferably in engineering, but not limited to it Ability to manage time effectively and prioritize tasks. Proficiency in MS Office programs, especially Excel. Ability to manage and develop client relationships. High level of accuracy and attention to detail in all tasks. Ability to produce high-quality work under tight deadlines. Willingness to learn and adapt to new technologies and methods HSE Awareness: All personnel are made aware of Fulkrum’s Health and Safety policy and procedures during the Onboarding process. Why Join Us? This is an exciting opportunity for a driven QC Coordinator Graduate to showcase their expertise in a supportive and collaborative environment. At Fulkrum, you’ll make a tangible impact while advancing your career in the thriving global business sector. We offer a fantastic working environment with a highly engaged team and consistently high eNPS scores. Fulkrum's success in attracting new clients and expanding our global footprint is a testament to our excellence and dedication. We have regular reward and recognition initiatives, a social budget, and a refer-a-friend scheme to ensure our team feels valued and motivated. Join us to be part of a high-performing team with ample opportunities for skill enhancement and development. Be a part of our success story and contribute to our continued growth and innovation. Apply now and become a valued part of our growing team!