QC Planner

Job description

As a QC Planner, you are responsible for coordinating assets to satisfy the needs of clients, drivers and the company. Your key role as Planner is to accurately predict availability and potential of assets in your assigned region, and properly acquire freight to effectively utilize those assets in the best of interest of the company. You are a natural problem solver that realizes opportunities and communicates them in a thorough and timely fashion with all co-workers. Specific Responsibilities include: Establish and forecast customer needs and demands. Corporate accounts will involve monitoring, forecasting and servicing the client’s needs on a regular basis. Establish resource availability through analysis of the drivers, tractors and trailers in their region and interpret what restrictions and opportunities they present. Assemble the overall strategy by taking all relevant information, developing a plan and communicating it in an effective and timely manner to the Fleet Manager for execution. Contribute to an environment where customers/operations can comfortably and confidently communicate their transportation needs. Support the Operations team in an effort to achieve departmental objectives. Involvement in issues outside of their region or regular scope of duties is required. Identify trouble situations and constructively react to those that cannot be foreseen. Exchange of relevant information such as business trends, customer issues and opportunities. This includes activities such as problem existing accounts, soliciting irregular and new clients. Handle customer inquiries off the general queue in a pleasant and efficient manner. Engage in other projects and activities as is necessary to the position and as assigned by the City Operation Supervisor. Our Ideal Candidate will possess: 1-3 years of previous transportation or logistics experience. Excellent interpersonal and communication skills. Proven analytical and critical thinking skills. Excellent problem-solving abilities. Demonstrated skills in aligning goals with strategic direction to achieve targeted business results. Proven team player with the ability to work effectively in cross-functional teams and to develop and maintain collaborative working relationship. Strong knowledge of company goals, work direction and practices. This position is subject to a Continental day shift, 06:00 - 18:00 ET, on a 2-2-3 rotating schedule. This job classification is under NOC Code: 14405 Why Bison: • Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career • Dispersed work environments that promote a healthy work-life balance • Meaningful and impactful work and projects with an essential service provider • Join our engaging Wellness Program & extracurricular sports teams About Bison: • Celebrating over 50 years in Business • Active in giving back through Corporate Social Responsibility and Charitable Giving • Committed to environmental sustainability Bison Transport is committed to Diversity and Inclusion in the Workplace.