Quality Analytics Intern

Job description

Position Summary The Leading Hotels of the World is seeking a part-time Quality Analytics Intern to join our Member Experience – Strategy & Operations team. The team provides strategic and operational support to help drive exceptional results for our 425+ member hotels worldwide. In this role, you'll apply your analytical and critical-thinking skills to work that demonstrates the value of LHW, with a particular focus on our Quality program. You'll also contribute to evolving and refining how we work, helping the team operate effectively in a dynamic environment. We're looking for someone who is curious, detail-oriented, eager to learn, and comfortable working both independently and collaboratively. This is a part-time internship (two days per week) based in New York City, running from mid-September through mid-December 2026. The position requires in-office attendance on Wednesdays and Thursdays. Compensation: $17.00 per hour What You’ll Do: Quality Data Analytics: Assisting the Head of Quality with necessary quality analysis required to make key strategic decisions. Quality Resources: Work closely with the Head of Quality to improve current quality resources available to hotels Ad Hoc Support: Assisting the Quality team and the Member Success team with ad-hoc quality related matters. Collaborate cross-functionally with team members from around the world and across multiple departments. Who You are: Currently pursuing a college degree or recently graduated, preferably with a concentration in Hospitality, Business, Communications, or a related field. Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word. Strong Excel skills with the ability to analyze and interpret data using functions and tools such as XLOOKUP, IF statements, PivotTables, SUMIFS, and similar features. Familiarity with Tableau or other data visualization tools is a plus. Strong written and verbal communication skills, with the confidence and professionalism to interact with General Managers and senior leaders at our member hotels. Analytical and strategic thinker with strong problem-solving skills and an interest in using data to generate insights. Detail-oriented with a high level of accuracy and pride in the quality of work produced. Self-motivated and results-oriented, with the ability to work both independently and collaboratively as part of a team. Curious, proactive, and eager to learn, contribute, and develop new skills. About The Leading Hotels Of The World, Ltd. (LHW) Comprised of more than 400 hotels in over 80 countries, LHW is the largest collection of independent luxury hotels. In 1928, 38 independent hoteliers came together to create LHW. Since then, the Company has carefully curated distinctive hotels, resorts, inns, chalets, villas, and safari camps from the snow-capped Alps of Europe to the African veldt, to share them with adventurous souls who seek the remarkably uncommon. The LHW community is filled of exceptional individuals, united by a passion for the surprising discoveries and details that come with every experience. LHW’s collection covers the globe and promises a broad range of destinations and uncommon experiences, enhanced by LHW’s tiered guest loyalty program Leaders Club. From converted former palaces, and countryside retreats run by the same families for generations, to gleaming skyscrapers in dynamic urban centers, serene private island escapes, glamorous tented camps - and beyond - explore, find inspiration, and experience unforgettable travel moments. For more information visit: , Facebook at @LeadingHotels, Twitter at @LeadingHotels and Instagram @leadinghotelsoftheworld LHW is an equal opportunity employer. LHW does not discriminate on the basis of religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information or any other applicable legally protected category.