Quality and Release Manager

Job description

We prioritize learning and teamwork and love giving people the opportunity to champion solutions to big challenges and grow into better versions of themselves. A great candidate believes in Raya's vision, which is to enrich lives by fostering relationships through quality, in person interactions. You thrive at the intersection of quality and shipping, and you're excited to build the release systems, quality gates, and testing strategy that let Raya ship a consumer app our members trust every time. ### Responsibilities - **Quality Strategy:** Own the QA strategy across automated and manual testing, deciding what we automate, what we test by hand, and what we accept as risk, with regression coverage on critical paths like onboarding, payments, subscriptions, messaging, and login, including where third-party testing services and AI-assisted QA tooling fit in. - **Visibility and Communication:** Maintain the release calendar and Quality scorecards including report crash rates, defect escape rates, and release health to leadership - **Continuous Improvement:** Run release retros, turn incidents and escaped defects into durable process fixes, and connect release decisions to the incident response process - **Release Ownership:** Run the release process end-to-end for the Raya iOS app from predictable release trains with clear cut, freeze, and submission dates through App Store submission, phased rollout, and rollback/fix forward - **Go/No-Go Process:** Define release readiness criteria, lead go/no-go decision making ### Qualifications - 6+ years in software quality, release management, or engineering, with 3+ years managing people - Deep knowledge of the App Store release lifecycle: TestFlight, phased release, expedited review, and rejection handling - Experience with subscription and payment flows on iOS - Experience building test automation strategy for mobile, including real-device testing, feature flags, and progressive rollouts - Experience deciding the split between automated and manual testing, and managing third-party QA or crowdtesting vendors - Fluency with CI/CD tools such as GitHub Actions, and strong knowledge of Git branching strategies for mobile release workflows - Clear, direct written communication ### What Sets You Apart - **Systems Builder:** You build process and automation, so release quality depends on systems rather than memory - **Impact-driven:** You focus regression and automation coverage on the paths that matter most to members, rather than chasing full coverage everywhere - **Ownership mentality:** You take escaped defects from discovery to root cause to prevention - **Bridge Builder:** You partner with engineering managers, product, and leadership, embedding quality into everyday workflows while balancing team velocity - **Bias toward shipping and iteration:** You improve the release process incrementally in short cycles rather than waiting for a perfect system