Job Overview:Liberty Community Programs is dedicated to delivering high‑quality services for individuals with autism and developmental disabilities. We are seeking a detail‑oriented and analytical Quality Assurance Analyst to support our organization’s commitment to excellence.In this role, you will assist in monitoring compliance, evaluating service quality, analyzing data, and supporting continuous improvement efforts across all departments. The ideal candidate is highly organized, knowledgeable about regulatory standards, and passionate about improving service delivery in behavioral health and developmental disability programs.Key ResponsibilitiesQuality Assurance MonitoringAssist in implementing quality assurance policies, procedures, and performance standardsConduct routine audits of documentation, service delivery, and operational practicesMonitor compliance with state and federal regulations, including DDS, TJC, CARF, and other oversight bodiesIdentify areas of non‑compliance and support corrective action planning with relevant departmentsData Analysis & ReportingCollect, review, and analyze data related to service outcomes, client satisfaction, and program performancePrepare clear and accurate reports summarizing audit findings, trends, and quality metricsTrack progress on corrective actions and quality improvement initiativesCompliance SupportMaintain up‑to‑date knowledge of regulatory requirements and assist in ensuring organizational adherenceSupport internal teams during licensing reviews, audits, and accreditation processesHelp ensure staff are informed of relevant compliance updates and procedural changesTraining & Quality ImprovementAssist in developing training materials related to quality standards, documentation, and complianceSupport staff education on best practices in service delivery and regulatory expectationsPromote a culture of accountability, accuracy, and continuous improvementCollaboration & CommunicationWork closely with clinical, administrative, and operational teams to support quality assurance goalsCommunicate audit results, quality concerns, and improvement recommendations in a clear and professional mannerParticipate in quality improvement meetings and cross‑departmental initiativesClient & Stakeholder EngagementAssist in gathering client and family feedback to support program evaluationHelp ensure client concerns related to service quality are documented and addressed appropriatelyRequirementsQualifications:Bachelor’s degree in healthcare administration, psychology, social services, quality assurance, or a related field (master’s preferred but not required)Knowledge of regulatory and accreditation standards such as DDS, TJC, CARF, or similar bodiesMinimum 2–3 years of experience in quality assurance, compliance, auditing, or related work in behavioral health, SUD or developmental disability services.Strong analytical skills with experience in data review, reporting, and interpreting quality metricsExcellent written and verbal communication skillsHigh attention to detail and strong organizational abilitiesProficiency with electronic health records (EHR) and quality management systemsAbility to work independently and collaboratively in a fast‑paced environment.BenefitsFull Time Employees are eligible for:401(k)Dental insuranceHealth insuranceLife insuranceVision insuranceSalary: $55,000.00- $65,000.00/Yearly.
Job Overview:
Liberty Community Programs is dedicated to delivering high‑quality services for individuals with autism and developmental disabilities. We are seeking a detail‑oriented and analytical Quality Assurance Analyst to support our organization’s commitment to excellence.
In this role, you will assist in monitoring compliance, evaluating service quality, analyzing data, and supporting continuous improvement efforts across all departments. The ideal candidate is highly organized, knowledgeable about regulatory standards, and passionate about improving service delivery in behavioral health and developmental disability programs.
Key Responsibilities
Quality Assurance Monitoring
- Assist in implementing quality assurance policies, procedures, and performance standards
- Conduct routine audits of documentation, service delivery, and operational practices
- Monitor compliance with state and federal regulations, including DDS, TJC, CARF, and other oversight bodies
- Identify areas of non‑compliance and support corrective action planning with relevant departments
Data Analysis & Reporting
- Collect, review, and analyze data related to service outcomes, client satisfaction, and program performance
- Prepare clear and accurate reports summarizing audit findings, trends, and quality metrics
- Track progress on corrective actions and quality improvement initiatives
Compliance Support
- Maintain up‑to‑date knowledge of regulatory requirements and assist in ensuring organizational adherence
- Support internal teams during licensing reviews, audits, and accreditation processes
- Help ensure staff are informed of relevant compliance updates and procedural changes
Training & Quality Improvement
- Assist in developing training materials related to quality standards, documentation, and compliance
- Support staff education on best practices in service delivery and regulatory expectations
- Promote a culture of accountability, accuracy, and continuous improvement
Collaboration & Communication
- Work closely with clinical, administrative, and operational teams to support quality assurance goals
- Communicate audit results, quality concerns, and improvement recommendations in a clear and professional manner
- Participate in quality improvement meetings and cross‑departmental initiatives
Client & Stakeholder Engagement
- Assist in gathering client and family feedback to support program evaluation
- Help ensure client concerns related to service quality are documented and addressed appropriately
Requirements
Qualifications:
- Bachelor’s degree in healthcare administration, psychology, social services, quality assurance, or a related field (master’s preferred but not required)
- Knowledge of regulatory and accreditation standards such as DDS, TJC, CARF, or similar bodies
- Minimum 2–3 years of experience in quality assurance, compliance, auditing, or related work in behavioral health, SUD or developmental disability services.
- Strong analytical skills with experience in data review, reporting, and interpreting quality metrics
- Excellent written and verbal communication skills
- High attention to detail and strong organizational abilities
- Proficiency with electronic health records (EHR) and quality management systems
- Ability to work independently and collaboratively in a fast‑paced environment.
Benefits
Full Time Employees are eligible for:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Salary: $55,000.00- $65,000.00/Yearly.
Our purpose is to provide compassionate and comprehensive support for adults with autism and developmental disabilities. We understand the unique challenges that individuals with autism and developmental disabilities face, and our dedicated team is here to empower and assist them in living fulfilling and independent lives.
Our purpose is to provide compassionate and comprehensive support for adults with autism and developmental disabilities. We understand the unique challenges that individuals with autism and developmental disabilities face, and our dedicated team is here to empower and assist them in living fulfilling and independent lives.
