Quality Assurance Engineer (Hybrid-Boston)

Job description

Your Future is our Future At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. We're excited to consider every qualified candidate authorized to work in the United States, although we are unable to sponsor visas for this role at this time. Position: Quality Assurance Engineer (Hybrid-Boston) Position Summary: As a QA Engineer, you will be responsible for designing, developing, and executing end-to-end tests for AI-based workflows. You will ensure accuracy, usability, and compliance across patient-facing and clinical applications (such as AI agents, clinical applications, and client configurations). In this role, you will play a hands-on part in verifying that product releases meet business expectations, support clinical safety, and maintain user trust. Job Description: Key Responsibilities: Design and execute comprehensive end-to-end functional test cases and test plans specifically tailored for AI-driven workflows. Perform rigorous manual testing and contribute to automated testing across multiple clinical and patient journeys. Translate product user stories and acceptance criteria into well-defined, high-quality test cases that ensure thorough coverage. Validate conversation quality, data integrity, and complex edge cases within natural language AI agent interactions. Leverage hands-on testing experience to systematically conduct end-to-end, regression, functional, and security testing across AI-driven features, interfaces, and backend systems. Collaborate with client-side Product, Engineering, Data Science, and clinical teams to clarify technical requirements and resolve blockers. Maintain precise traceability of linking requirements to test cases, defects, and final release signoffs. Collaborate with onsite and offshore QA teams to ensure alignment in testing efforts. Identify, track, and document software defects, contributing to team QA dashboards and core quality KPIs (such as defect density and overall release health). Desired Qualifications: Bachelor’s degree in Information Systems, Healthcare Informatics, or a related field. 2+ years of experience in Quality Assurance (QA), specializing in manual and functional testing across web and mobile applications Hands-on experience using automation tools like Playwright, Selenium or Cypress Strong knowledge of software testing methodologies, test design techniques, defect lifecycle management, and quality best practices. Hands-on experience testing AI systems, rule engines, or complex data pipelines. Experience validating healthcare AI or clinical decision support tools. Experience using tools like Azure DevOps, AWS or GCP, Jira and TestRail. Solid understanding of healthcare data standards (FHIR, HL7, claims, or EMRs). Strong communication, documentation, and troubleshooting skills. Working Conditions While performing the duties of this job, the employee works in normal office working conditions. Pay Transparency: Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. The hiring range for this position is: $84,600.00-$113,775.00 Benefits of working at Lumeris Medical, Vision and Dental Plans Tax-Advantage Savings Accounts (FSA & HSA) Life Insurance and Disability Insurance Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days) Employee Assistance Program 401k with company match Employee Resource Groups Employee Discount Program Learning and Development Opportunities And much more... Be part of a team that is changing healthcare! Member Facing Position: No- Not Member or Patient Facing Position Drug Screen Requirement: No MVR Required: No Credit Check Required: No Location: Massachusetts Time Type: Full time Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment. Disclaimer: The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities. Lumeris is an EEO/AA employer M/F/V/D.