Quality Assurance Executive (Non-Food/Near Food)

Job description

Ensuring to list own brand (OB) and Metro's own imported products in accordance with legal regulations, global quality standards, customer expectations and company demands, and carrying out periodic checks. Setting up quality analysis and supplier audit plans by making risk assessment on products and supplier level. Organizing/carrying out supplier audits in terms of food and product safety, social compliance and sustainability or monitoring the currency of supplier certificates. Preparing product specification and checking product labels in accordance with legal regulations, customer expectations and company demands. Managing non-conformities detected in analysis, internal and external audits in the store. Creating supplier scorecards, informing categories on supplier performance results. Following up customer complaints regarding product safety and quality regarding products, requesting corrective action from suppliers when necessary, and informing stores and categories. Following the legal regulations and meeting the requirements regarding the sale and marketing of the local sourced and imported products that one is responsible for. Taking part in special projects related to product safety, sustainability and quality regarding the product groups that one is responsible for. Supporting the implementation of quality management systems such as IFS Wholesale and IFS Logistics. Preparing weekly reports on OB projects, monthly and annual reports on customer complaints, withdrawals and official audits. Bachelor’s degree in Textile Engineering, Chemical Engineering or Chemistry. Minimum 2 years of relevant experience. Quick adaptability to Metro Turkey’s business activities and working methods. Knowledge of production processes, product safety and regulations to non-food and near-food products such as detergents and cosmetics. Knowledge of international product safety and quality management systems (BRCGS CP, IFS HPC etc.), social compliance standards (amfori BSCI, Sedex, etc.) and sustainability management systems (FSC, PEFC, RSPO etc.) certifications. Fluency in written and spoken English. Knowledge of MS Office applications. Dynamic, systematic working and mobility. Strong analytical thinking and problem-solving skills. A self-motivated team player with strong interpersonal and communication skills. No restrictions to travel; valid driving license required. Why METRO? 💳 Design Your Own Experience: Shape your benefits with our flexible “ SenSeç” program. 🏖️ More Time to Live Your Life: Enjoy annual leave above legal requirements — starting from 19 days. 🎂 Your Birthday. Your Rules: Take the day off and celebrate it your way. 🏡 Work Smart. Live Better: Hybrid model with remote Fridays + 2 weeks per year from anywhere — because we believe in real work-life balance, not just talking about it. 🚍 Arrive with Ease: Benefit from a wide service network for a comfortable commute. 🩺 Care That Covers What Matters: Comprehensive private health insurance for you and your spouse and children. 🛍️ Taste the METRO Difference: Exclusive employee discounts and the chance to experience our own brands and quality products. 🧠 Support Beyond Work: Access to psychological, financial, and nutrition counseling. 💙 🧘‍♀️ Better Together with Our Wellbeing Program: As part of our wellbeing program, which provides support across a wide range of areas, our employees can benefit from services such as clinical psychology, nutrition counseling, physiotherapy, and financial advisory support. In addition, they can participate in online Pilates, yoga, and cardio classes free of charge. 🏋️ Stay Active, Stay Energized: Access sports and wellness opportunities with Multisport. 🎉 More Than Work — A Community: Clubs, sports teams, and social events that bring people together. 💬 Your Voice Matters: Strong feedback culture powered by our Voice It! engagement approach. 💻 Tools to Succeed: We provide the technology and connectivity you need to do your best work. If you’re looking for more than just a job; 👉 Your place is ready in M’s World. METRO Türkiye'de Kariyer Add Value to Your Career in M’s World At METRO Türkiye, we offer more than just a job — we create meaningful career journeys. With operations in over 30 countries and more than 30 years of strong presence in Türkiye, we combine global scale with local impact. We go beyond food retail. We preserve, develop, and carry Turkish culinary culture into the future. As a trusted solution partner to the gastronomy ecosystem, we work side by side with chefs, producers, and businesses to create lasting value. We are also proud to be the official partner of the Michelin Guide ceremonies in Türkiye, contributing to the global recognition of Turkish cuisine. As one of the largest and strongest companies in our sector , we continue to shape the future of food, sustainability, and responsible business. Through our initiative “ Equality in Our Kitchen ” , we place diversity, equity, and inclusion at the heart of everything we do. We are also a proud signatory of the Women’s Empowerment Principles (WEPs). 🏆 Recognized as a Top Employer for 9 consecutive years and a Happy Place to Work for 4 years in a row. ✨ If you want to… Be part of something bigger than a job — contribute to the gastronomy world as a trusted solution partner Create real impact where global expertise meets local culture Be yourself at work in an inclusive, diverse, and respectful environment Grow continuously through global learning platforms and development opportunities Receive meaningful feedback and be supported by strong performance processes Build a career without borders with international opportunities We would love to welcome you to M’s World.