Quality Assurance Manager

Job description

At Tenneco, we don’t follow industry standards; we set them, and we don’t settle for being best-in-class because we hustle to be better than best-in-class. Whether it’s our Core Values – radical candor, simplify, organizational velocity, tenacious execution and win – or our Get Stuff Done (GSD) mindset, we’re determined to become the most trusted partner and best manufacturer and distributor to the transportation industry. With a product portfolio as expansive as it is innovative, an obsessive commitment to quality and excellence, and a global presence, we’re all about getting stuff done, so we can win. How do we make it happen? Through the Tenneco Way. Fueled by our Core Values, a winning mindset and a relentless commitment to excellence, the Tenneco Way is how we win. It’s what keeps Team Tenneco bold, driven, and unapologetically focused on pushing past limits and redefining success. Here, you’ll work alongside a team of relentless problem-solvers who are committed to making a tangible impact. If you’re ready to break boundaries, deliver results, and enjoy the ride along the way, you’ll thrive here. Want to learn more about who we are? Check out our website to discover the Tenneco Way We are looking for a Plant Quality Manager at our Frankfort, Indiana facility. The Quality Manager will report directly to the Plant Manager and will directly supervise 1 Quality Engineer and 4 Quality Technicians. The Quality Manager ensures a safe work environment, drives quality improvements, develops a qualified workforce, reduces operating costs, inventories, and lead times through continuous improvements. Our recruiting team is ready to act immediately. You’ll hear from us to schedule a phone screen and then the next step will be a personal interview with our hiring manager. We pride ourselves on moving through the process quickly, and you can be sure of transparency and prompt communication. RESPONSIBILITIES: Manage the Quality Assurance Program Responsible for maintaining effective controls which ensure product integrity from initial sample submission through mass production. Responsibility and authority to ensure customer requirements have been met: selection of special characteristics; setting quality objectives; training; corrective/preventive action; product design and development; customer scorecard review; and customer portal review. Ensure sample submission practices meet customer requirements completely. Review and research products/processes for quality improvement. Manage customer complaint follow-up through root-cause correction action. Write, review, revise, and update standard practices to document the control of quality systems. Manage QA records and reports to assure compliance to customer requirements. Perform Quality Systems audits to assure compliance to customer requirements. Follow instructions and directions of Director of Quality Assurance. Perform supplier quality system audits (as needed). Manage hold area (Suspect Material Containment and Material Review Board) Supervises Quality Technicians, Precision Lab Technicians, and Quality Engineers May give certain authority to assigned staff within their job scope to perform duties, make decisions, and use independent judgments. Lead quality systems initiatives such as implementation of new tools, systems, gauging equipment, and software. Develop, train, and assist other areas in statistical analysis methods and tools for problem solving. Organize, prepare, and act as management representative during IATF 16949 or other customer and third-party audits. Each employee has the authority to initiate action to prevent a violation of the Tenneco Integrity Policy. All employees will abide by the plant’s safety policy, comply with the legal and other requirements and operational controls established, work toward achieving established objectives and targets, and conform to procedures consistent with the ISO 14001 standard. An employee should report, and if necessary, stop, any activity that does not conform to the policy or may injure himself/herself. Capable of providing support as requested by Plant Manager. Maintain a positive relationship with our Customers. EDUCATION: Bachelor’s degree in related field or 3 - 5 years’ experience in quality related field with experience in automotive manufacturing and IATF 16949 standards. SKILLS/EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Exceptional working knowledge of Quality Assurance Systems development and management is mandatory. Tenneco is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities