Quality Assurance Manager

Job description

What’s so special about us? Here at Hoffmaster, your ideas don’t just get heard, they help shape what’s next. Your growth is supported, your contributions are valued, and your work plays a role in creating moments people enjoy every day. From paper plates and napkins to paper straws, party supplies, and food wrap, Hoffmaster is a leader in the tableware industry. Create. Collaborate. Elevate….your dining table and your career! About the Role: Lead Quality. Champion Food Safety. Drive Continuous Improvement. Are you a quality-focused leader who thrives on building strong food safety programs, improving manufacturing processes, and driving operational excellence? We’re looking for a Quality Manager to lead product quality and food safety initiatives while helping ensure the highest standards across our manufacturing operations. In this role, you’ll provide leadership for quality systems, food safety compliance, audit readiness, and continuous improvement initiatives. You’ll partner cross-functionally with Operations, Production, and external customers to strengthen quality performance, resolve issues proactively, and foster a culture of accountability and continuous improvement throughout the facility. How You Will Make an Impact: • Lead quality and food safety programs by overseeing compliance, audits, corrective actions, and continuous improvement initiatives across the facility • Serve as the facility SQF Practitioner and HACCP team member to ensure adherence to food safety standards and regulatory requirements • Drive audit readiness and compliance by managing internal and external audits, inspections, documentation, and training programs • Strengthen product quality performance through root cause analysis, nonconformance management, and corrective action implementation • Partner cross-functionally with Operations, Production, and Supply Chain teams to support quality and food safety objectives • Lead customer and supplier quality interactions including complaint resolution, inspections, and ongoing quality communication • Develop and deliver training programs that build employee awareness and ownership of quality and food safety standards • Support operational excellence by identifying opportunities to reduce waste, improve consistency, and enhance manufacturing performance • Drive continuous improvement initiatives related to quality systems, food safety, and process optimization The Essentials • Bachelor’s degree in Engineering, Mathematics, Sciences, or a related field • Minimum of 5 years of experience in a Quality Management role • Strong knowledge of food safety programs including HACCP, Food Defense, and Food Fraud prevention • Experience leading quality systems within a manufacturing environment • Strong problem-solving, analytical, and organizational skills • Ability to manage multiple priorities in a fast-paced environment • Strong communication, leadership, and training capabilities • Proficiency in Microsoft Office Suite • SQF Practitioner Certification Optional but Impressive: • Six Sigma certification or Lean manufacturing experience • Experience supporting multi-site manufacturing operations • Background in food manufacturing or regulated production environments • Experience leading customer quality audits and supplier quality initiatives • Proven success driving continuous improvement and operational efficiency programs Because You Deserve It: We don’t just hire great people—we take care of them. • Competitive salary and incentives • Time off that lets you recharge • Retirement savings • Growth opportunities that elevate your career • Comprehensive Medical/Dental/Vision Benefits • Pet Insurance; because your furry friends matter too! #HGISalary2920 #L1-TW1