Quality Control Technician

Job description

The Quality Systems Technician is responsible for administering the plant Hold and Release program (including raw materials, packaging, and finished goods), managing the hold inspection process, and assisting in disposition. Also responsible for administering the raw material testing and approval process, aiding Business Units in quality related issues, and acting as a liaison between Quality Systems and all plant Business Units. ## Job Description Specific Duties may include, but are not limited to: - Provides informational input on quality issues, product attributes, and raw materials. - Works with plant Operations to ascertain details surrounding all Hold actions and quality related issues. - Initiates and facilitates root cause failure analysis process for all holds and gathers pertinent information. - Administers the plant hold and release process. Help to facilitate hold and release process, managing, and adjusting non-conforming product in MATRICS, including necessary reports. Physical inventories of all non-conforming product, with Q1 being daily, and Q2/Q3 being weekly. - Administers key elements of the HACCP process and HACCP plan Administration. - Communicates with Logistics and contracted storage facilities on hold issues and inbound raw materials. - Administration of Quality Suites throughout the plant. - Support the Net Content Program, by monitoring activities, performing MSAs as required, and completing Overfill Reports on a weekly basis. - Perform Positive Release activities daily. - Performs Performance Monitoring activities, as needed and scheduled, and help facilitate the Performance Monitoring Process, as needed. - Audits quality systems (i.e. Sanitation, GMP/Safety, Recall/Traceability, HACCP) for compliance and effectiveness. Reports all deviations and weaknesses to the Quality Systems Manager & Coordinator, Business Unit Manager and Supervisors. Makes suggestions for corrective and preventative actions and tracks progress of corrective actions. Also helps to prepare and potentially present for external and 3rd party audits. - Confirms CoAs of raw materials as needed, maintains a database on raw materials, and updates the Approved Ingredient List. - Help to monitor and update all RMAT ingredients and suppliers, for the facility. - Maintains supplier performance metrics in SAP and interacts with vendors on quality issues, through the notification process. - Understanding and auditing Facility Formula sheets for accuracy. - Makes decisions on quality issues as needed with consultation with QS Manager, QS Supervisor, or Sanitation Manager. - Help complete Complaint investigations, as required, and understanding the entire process. - Helping to give Quality based training to other individuals and departments, as necessary. This includes the New Hire training. - Attempt to improve overall plant quality via plant observations, attending training seminars, maintaining a professional relationship with managers, supervisors, and employees, and sets a good GMP example. - Performing Pre-Startup activities, including Clean Equipment swabs, pre and post-clean inspections. - Attends meetings, issues report and manages designated studies as needed. - Perform various tasks related to the QS Microbiology program as required. - Review and file Processing and Production paperwork daily. - Performs special assignments as directed. - Other duties as assigned or required. \* Productivity Responsibility: - Actively participate in team goal setting/implementation to ensure we are the low-cost, high-quality producer. - Strive to maximize the efficiency of the plant/department by submitting and implementing process improvements. \* Quality Responsibility: - Ensure the quality of our products and our workplace by following all procedures and guidelines. - Comply with all established GMP's, HACCP guidelines, housekeeping responsibilities and KHMS operating procedures. - Assist in the implementation of the KHMS program and training of new associates. \* Safety Responsibility: - Actively participate in team safety efforts to achieve/exceed plant goals. - Involvement & supportive of Safety processes. - Required to perform all duties safely & use discretion to prevent injuries to self and/or others. \* Qualifications: - Bachelor’s degree in chemistry, Food Science, or Microbiology is preferred. - At least three years plant experience is preferred. - Advanced knowledge of quality systems procedures and policies is preferred. - Demonstrable expertise in the use of computers and standard computer programs. - Knowledge and experience with Microsoft Office suite of software, especially Excel, Word, Access, and Outlook a must. - Self-managing and ability to work well with others in a team-oriented environment. - Ability to trouble-shoot and problem solve, including skilled at-risk assessment - Excellent verbal and written communication skills - Ability to travel if required **Benefits:** Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. **Wellbeing:** We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: - Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments - Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training - Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs - Financial – 401k, Life, Accidental Death & Dismemberment, Disability **Location(s)** Granite City Plant **Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact** [NAZTAOps@kraftheinz.com](mailto:NAZTAOps@kraftheinz.com)**.**