Quality Customer Engineer

Job description

Your Responsibilities: Coordinate customer complaints using quality tools (8D, 5Why, Ishikawa, FMEA); Follow-up of the corrective actions established together with 8D team; Approve and coordinate sorting in customer locations; Monitor and maintain customer portals; Be responsible to make the Risk Assessment: impact levels to customer, plant, Business Unit and Corporate; Be responsible to initiate the Task Force Meetings based on assessed risk level; Be responsible to know and apply customer specific requirements; Monitor Customer Performance Rating / Score Card. Your Qualifications: Graduate in automotive engineering, mechanical/ electrical engineering or equivalent education, ideally with additional business skills. Fluent English (written and spoken); Fluent German (written and spoken) is a plus; Knowledge of analysis tools ( e.g. OBD, FFA); 3-5 years experience in automotive; Min 2 years experience in quality. Our Offering: Integration program – we will make sure your integration into the team is as smooth as possible The 13th salary – December is the month of gratitude and appreciation, and we want to show it to you by offering the 13th salary, just in time for the winter holidays Meal tickets with a value of 40 ron/working day; Canteen – take a break and enjoy a hot meal in our canteen. We offer you a daily subvention. Medical subscription and on-site medical office – you will benefit of a premium medical subscription through the Regina Maria network; Vacation days – we truly believe in long time partnership and that’s why, starting with your 3rd year within the company, we offer you 1 more day of vacation according to your seniority in the company Discounts – you will have access to more than 2700 discounts through Benefit platform Trainings and certifications – your learning journey will include technical and soft skills trainings to be a pioneer in your field Bookster – Are you a passionate reader? Then you can borrow your favorite books from the Bookster Library. Professional Development – we encourage our colleagues to grow inside our organization by accessing the available opportunities. Relocation package – if you are located outside of Brasov County and you want to move here, we provide a relocation bonus, paid with your first salary. Referral bonuses – Encourage your friends to join our electrified future and we will reward you with a bonus Unforeseen situations – we offer you additional vacation days in case of unfortunate events Birthday – We encourage you to celebrate your birthday with your loved ones by offering a paid extra day of vacation. We look forward to your application. Your Contact Schaeffler Motion Technologies Romania SRL Georgiana-Eliza Ungureanu