Quality Engineer

We make life more comfortable. Leggett & Platt’s overall mission is a commitment to enhance lives – by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future. Leggett & Platt’s inventive heritage and leadership in the residential products industry span more than 130 years. As The Components People , we are the leading supplier of a wide range of products and components for all areas of life, including mattress springs and carpet cushion, as well as bedding machinery and erosion-control products. From aerospace tubing and fabricated assemblies to flooring underlayment and carpet cushion, Leggett & Platt has divisions that design, manufacture, and sell a variety of products. Our reliable product development and launch capability, coupled with our global footprint, make us a trusted partner for customers in the aerospace, hydraulic cylinders, flooring, textile, and geo components industries. Learn more about the history of Leggett: Precision Hydraulic Cylinders Precision Hydraulic Cylinders is committed to providing comprehensive design, service, and support to OEM’s during all phases of development, testing, and production to ensure smooth integration and superior product performance. As leading providers of a wide variety of hydraulic cylinders, we operate within a global marketplace. Offering all our OEM clients a customized solution, we pride ourselves on being able to tailor what we do to meet the changing needs of our clients. Whether you need a change in volume or a tighter deadline, we will always do our utmost to get the job done to the highest possible standard. Learn more about Precision Hydraulic Cylinders: SCHEDULE: 7:30AM - 5: 00PM M-TH 7:00AM - 11:00AM Friday The Quality Engineer is responsible for managing customer quality requirements, addressing quality concerns, developing quality processes, supervising hourly inspectors, establishing and maintaining cleanliness controls, and ensuring that products and services meet customer expectations. The Quality Engineer reports to the Quality Manager. Duties and Responsibilities: Work in a safe manner, adhere to safety rules and requirements, and promote safe working practices. Supervise and coordinate activities of Quality inspectors across two shifts. Create inspection plans and update as needed for quality issues, new products, and other related reasons. Assist with training Quality and Production personnel. Serve as the customer quality liaison for customers regarding quality-related matters. Communicate customer requirements, concerns, and feedback to internal teams. Investigate and resolve customer complaints and quality issues. Collaborate with cross-functional teams internally to identify root causes and implement corrective and preventive actions to address customer concerns. Collaborate with internal teams to address quality gaps and improve processes. Lead cross-functional teams to analyze root causes of quality escapes and develop robust corrective actions. Communicate findings and resolutions with customers in a timely and transparent manner. Support customer audits and visits by providing necessary documentation and addressing inquiries. Track and report on customer quality metrics, including defect rates, returns, and complaints. Monitor trends and pursue opportunities for improvement. Maintain accurate records of customer quality issues, corrective actions, and communications. Lead and develop cleanliness and contamination controls in the hydraulic cylinder manufacturing environment. Collaborate with cross-functional teams to implement lean manufacturing principles and best practices. Ensure compliance with customer-specific requirements, industry standards, and regulatory guidelines. Represent the company during customer quality reviews and meetings. Travel when needed to foster a healthy business relationship with customers. Education and Skills Bachelor's degree in related engineering, manufacturing, or business, preferred; or 3-5 years of Quality Engineering experience in a manufacturing environment. Be able to follow Company and general industry safety requirements. Must be able to effectively communicate with customers and all levels of leadership. Organized and able to effectively manage multiple tasks with appropriate prioritization. Proficient Microsoft Suite user. Strong leadership skills, team building, and organizational development skills. Strong analytical competence. Be able to understand and interpret Company, Customer, and ISO processes and standards. Understand, implement, and maintain 5S fundamentals. Be able to read and interpret blueprints and specifications. Dependable. Must be a self-starter. Be able to make required measurements using various inspection instruments. Travel 10%-25%. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms; lift >40lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer. What to Do Next Now that you’ve had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available. Our Values Our values speak to our shared beliefs, and describe how we approach working together. Put People First reflects our commitment to safety and care of each other, learning and development, and creating an environment of mutual respect, empathy and belonging. Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad. Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us. Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change. Our Commitment to You We're actively taking steps to make sure our culture, processes and practices promote equal opportunity for all. Join us! We welcome and encourage all applicants to apply. We’d love the opportunity to consider you. Equal Employment Opportunity/Veterans/Disability Employer For more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the “Privacy Notice” tab located at