Quality Engineer – Amadeus Reservation Desktop

Job description

Company Description Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services. Job Description At Qantas, our teams come together to create new and unique experiences for our customers. A fantastic opportunity to be part of a team that focuses on cutting-edge technology and quality engineering principles. Full-time and permanent position based at our new Product Innovation Centre in Adelaide Join Qantas in our brand-new Product Innovation Centre in Adelaide, where you’ll play a key role in shaping high-quality digital experiences that truly meet customer needs. By embedding robust testing strategies and automation practices, you’ll help ensure software reliability, performance, and security. This is an opportunity to make a meaningful impact by delivering seamless experiences that strengthen customer trust and satisfaction. As a Quality Engineer – Amadeus Reservation Desktop , you’ll collaborate closely with product owners, developers, and business stakeholders to design, automate, and execute testing strategies. With the autonomy to identify areas for improvement, you’ll continuously enhance testing frameworks, tools, and overall quality practices, ensuring systems consistently perform at their best while driving innovation across the platform. While the tools you will be working on operate behind the scenes, their impact is significant. By enabling reliable and intuitive technology, you’ll empower consultants and contact centre teams to focus on delivering exceptional customer experiences. Your work will ensure every interaction starts from a place of efficiency and confidence, helping create smoother, more meaningful customer conversations. You’ll have: Proven experience in Quality Engineering or QA, with a focus on desktop applications Hands‑on experience testing systems that integrate with or are built on Amadeus Strong capability in business logic testing, ensuring rules, calculations and workflows behave as intended Experience designing and maintaining automated tests using Playwright Ability to validate end‑to‑end user journeys, data flows and system integrations Experience working in agile delivery environments and collaborating closely with cross‑functional teams Confidence in analysing complex requirements and translating them into effective test scenarios Experience embedding automated testing into CI/CD pipelines Strong attention to detail and a proactive approach to identifying risks and defects early Excellent communication and stakeholder engagement skills Confidence contributing to go/no‑go release decisions A continuous improvement mindset, with a passion for quality and operational excellence Why Qantas? At Qantas, your career can take you further than you imagined. You’ll join a team where creativity and passion drives success. Together we dream big and deliver even bigger.   You’ll find diverse opportunities to grow, personally and professionally. From day one, you’ll be supported with hands-on training, coaching, and formal learning programs designed to help you excel. Your development is our priority because we know that when you thrive, so do our customers. And while this role is your starting point at Qantas, it’s just the beginning. We have a proud history of helping our people explore new paths and reach new heights - the destinations are endless. The Qantas employee benefits program offers amazing benefits that extend well beyond travel.   We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees. We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.  You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.   Why South Australia? Discover a place where life is balanced and rewarding, and where innovation thrives. In South Australia we value collaboration, genuine connections, and supporting each other to succeed. That spirit of teamwork is at the heart of our new Product Innovation Centre, a hub dedicated to creating world-class digital experiences for our customers. Adelaide offers the best of both worlds. A vibrant city with cutting-edge tech opportunities and world-class food, wine, and arts, surrounded by stunning beaches, national parks, and green spaces. Getting around is easy, and the cost of living means you can enjoy more of what matters. From celebrated wine regions and fresh produce to our innovative industries, South Australians take pride in doing things well, with care and integrity. That same commitment drives our approach to digital innovation: building solutions that matter, with creativity and purpose. If you’re looking for a place where your career can grow, your ideas can shape the future, and your life can flourish, South Australia is waiting for you. Apply at the earliest to be considered! Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. Qualifications Additional Information