Quality Engineer II

Job description

**Be yourself at Protolabs** Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. **Why Protolabs?** We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home. **Join our team as a Quality Engineer II!** The Quality Engineer II will be responsible for working in and leading project teams to establish and implement systems that ensure products conform to requirements. The Quality Engineer II will identify problems, lead and support problem investigations, and collaborate to design and implement effective solutions. This individual will also participate and facilitate engineering continuous improvement project teams, ensuring adequate process controls are designed and implemented ### You will: - Provide Quality Assurance technical expertise in support of manufacturing.​ Identify issues and analyze the cost of poor quality. - Support continuous improvement activities, including Process Failure Modes and Effects Analysis, kaizens, and lean manufacturing activities. Where appropriate, drive project completion in quality disciplines related to continuous improvement, problem solving (using formal methods such as DMAIC, 8D, etc.), and statistical data analysis. - Collaborate with Engineering to characterize manufacturing processes. Determine process capability, identify sources of variation in production processes, implement adequate control plans, and establish feedback mechanisms. - Support or lead projects of various scope and complexity. - Review, and analyze relevant data to identify opportunities for continuous improvement. - Conduct investigations of customer complaints to identify causes and appropriate actions to prevent recurrence. - Ensure thorough investigation and execution of corrective and preventive actions associated with internal process, vendor, and audit findings. - Support and define requirement for product line transfers and new process introductions. - Support the audit and qualification of new suppliers, and resolve supplier quality issues. - Support and/or perform internal audits of the Quality System, and support external audits of the Quality System. - Perform other related duties as assigned. ### What it takes: - A Bachelor of Science degree in Engineering (Industrial, Manufacturing, or Mechanical), physical Science, or related field, from an accredited college or university - 3+ years of experience as an engineer in a manufacturing environment - Understanding of Quality systems and practices in a manufacturing environment - Familiarity in Quality System Standards such as ISO 9001 and/or ISO 13485, AS9100 - Excellent analytical and problem solving skills. Demonstrated ability in applying statistics to industrial practices - Experience working with customers and suppliers - Demonstrated project management - Able to work in a fast-paced, team-oriented work environment - Able to communicate complex technical information to all levels of the organization, able to write technical procedures and work instructions - Ability to read, write and speak English fluently ### What Makes You Stand Out: - 5+ years of experience working within a quality system - Experience in CNC machining, injection molding, and/or 3D printing environment(s) is preferred - Proficiency in using statistical analysis software (such as JMP or Minitab), and in applying statistics to industrial practices - ISO 9001 Audit Certification - Existing understanding of Quality systems and practices in a manufacturing environment - Demonstrated success in applying continuous improvement concepts, such as Lean and DMAIC - Excellent verbal communication and presentation skills