Quality Inspector - Field Services

Job description

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. JOB OVERVIEW We are seeking a highly detail-oriented Field Service Inspector to support Quality Engineers (QEs) by delivering the most accurate, reliable, and highly detailed inspection data from field operations. This role serves as the eyes and ears of the Quality organization in the field, ensuring that repairs, installations, and service activities meet internal quality standards, regulatory requirements, and engineering specifications. The Field Service Inspector will conduct in-depth inspections, document findings with extreme attention to detail, and provide actionable feedback to Quality Engineering and internal teams. This role requires frequent travel and close collaboration with engineering, production, and field service teams to ensure product integrity and continuous improvement. RESPONSIBILITIES - Perform detailed inspections of field service work, repairs, installations, and maintenance activities. - Collect precise and reliable inspection data to support Quality Engineers in evaluating product performance and service outcomes. - Identify defects, non-conformances, and process deviations with a high level of accuracy and documentation. - Capture detailed records including measurements, photos, and technical observations to ensure full traceability. - Act as a direct support function to Quality Engineers by providing dependable field data for root cause analysis and corrective actions. - Ensure service activities meet internal quality standards, engineering requirements, and regulatory expectations. - Support multiple operational teams while traveling, including service, engineering, manufacturing, and quality groups. - Maintain accurate and comprehensive inspection reports and documentation within company quality systems. - Identify trends and recurring defects and provide feedback to improve processes and service procedures. QUALIFICATIONS - IPC/WHMA-A-620 Certification (Required) - Strong working knowledge of composite materials and composite repair inspection methods - Working knowledge of welding processes and weld inspection fundamentals - Experience performing technical inspections in field, manufacturing, or service environments - Ability to read and interpret engineering drawings, technical specifications, and work instructions - Strong documentation and reporting skills with exceptional attention to detail - Ability to work closely with Quality Engineers and technical teams PHYSICAL DEMANDS: - Prolonged periods of sitting at a desk and working on a computer - Occasional standing and walking within the office - Manual dexterity to operate a computer keyboard, mouse, and other office equipment - Visual acuity to read screens, documents, and reports - Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies - Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages) BENEFITS: Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and Holidays Parental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan with company match Stock Options: Equity options to give employees a stake in the company’s success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office Saronic CCPA Notice for Candidates and California Employees https://saronic-assets-public.s3.us-east-2.amazonaws.com/Saronic%20CCPA%20Notice%20for%20Candidates%20and%20California%20Employees.pdf If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) https://www.govinfo.gov/link/uscode/8/1324b. Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.