Quality Manager

About Mondi At Mondi, we offer packaging and paper solutions designed to support a circular economy. We've grown from a single paper mill to a global leader in sustainable packaging and paper, with our 24,000 employees working across 100+ production sites in more than 30 countries We combine strong industrial heritage with continuous drive to innovate and create products that help our customers make more sustainable choices every day. About the Role As the Quality Manager, you’ll be the driving force behind excellence. In this role, you will lead the implementation of quality policies and procedures to ensure every product meets the highest standards. You’ll monitor and audit processes, materials, and product testing, ensuring compliance with established benchmarks while continuously analyzing defects and deviations to keep quality on track. You’ll play a key role in ensuring that project and departmental goals are achieved within approved budgets, all while maintaining compliance with international standards such as ISO 14001, GFSI, chain of custody programs, and regulatory guidelines. Your Mission Collaborates with stakeholders across all stages of the manufacturing process; communicates effectively at all levels Handles customer complaints, project updates, returns, and credits; leads corrective action initiatives Partners with production staff to ensure compliance with quality protocols, maintain documentation, and implement process improvements Builds strong relationships with external partners, including suppliers and customers Serves as SQF practitioner and HACCP coordinator for the facility Ensures final products meet safety and quality standards while optimizing efficiency and cost-effectiveness Establishes testing protocols and acceptable parameters to maintain quality throughout production Applies creative problem-solving under pressure; analyzes data and draws valid conclusions Leads quality improvement projects and manages materials on quality hold; provides training on regulations and best practices Responds proactively to issues and manages urgent situations professionally Interprets technical instructions and resolves complex problems involving abstract and concrete variables Identifies root causes and implements effective solutions to maintain standards Your Profile 2+ years supervisory experience 3+ years of experience in a manufacturing environment required; food converting or packing preferred Must have completed the HACCP course and have SQF practitioner training Attention to detail, emphasizing excellence and innovation and excellent verbal and written communication skills SAP and ADP knowledge preferred Bachelor's degree in mechanical, industrial, production or manufacturing disciplines preferred Previous Continuous Improvement/Lean management experience preferred Ability to occasionally lift and move items up to 25 lbs Our Offer: Comprehensive base salary plus incentive Full Medical, Dental, Vision, Life Insurance 401k Retirement Savings Plan, fully vested and company match An interesting job within the packaging & paper industry Opportunities for professional growth Why join Mondi? At Mondi, you’ll be part of a global team shaping the future of sustainable packaging and paper. We combine innovation, responsibility and collaboration to create solutions that make a positive impact on the world. We believe our strength comes from the diversity of our people. We are committed to creating an inclusive workplace where everyone feels respected, valued and empowered to contribute. We welcome talent from all backgrounds and encourage you to apply, even if you don’t meet every single requirement. Join us and grow your career in a company where your ideas matter, your development is supported, and your contribution helps us create a better tomorrow. Ready to make an impact? We’d love to hear from you. Whether you’re actively exploring your next opportunity or curious about how you could grow with us, we encourage you to start the conversation. Apply through our careers portal and take the next step in your journey with us. We carefully review every application and will keep you informed throughout the recruitment process. Get in touch: We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future. Do you want to know more about Mondi? We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries. Our strength lies in our diversity. We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above. Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address “safe list” or address book.