Quality Manager - Heavy Civil Construction

Job description

Ames Construction has been building America for more than 60 years, and the people who work here are the reason we continue to succeed. We are a full-service, heavy civil and industrial contractor building critical infrastructure, including highways, bridges, mines, dams, rail, and more. Our teams take on challenging projects that keep communities safe, supply chains moving, and the country connected. At Ames, we are Fueled by Family and Driven by Ownership . That means we look out for one another, take pride in what we build, and take responsibility for our actions, our results, and the long-term health of the company. Guided by our core values of People, Team, Our Bond, Persistence, and Vision , we do what we say we will do, push through challenges and deliver work we’re proud of. When you join Ames, you’re joining a company built for long-term success — where skilled people, strong teams , and disciplined execution come together to build careers and a better future. The Quality Manager is responsible for ensuring all processes and procedures adhere to contract requirements, project specifications and standard operating procedures. This individual will lead, monitor and analyze quality activities on projects, implementing any necessary corrective and preventative actions to comply with and continuously improve our Quality Management System at Ames. This position may support multiple projects in a given area. Essential Functions • Participate in the development of the Project Quality Plan. Communicate and implement plan ensuring compliance to Ames’ Quality Management System and project specific requirements. • Responsible to ensure corrective actions are completed in a timely manner and verify effectiveness. • Responsible for reporting and managing nonconformances, including deficiencies and NCRs. • Identify, document and mitigate potential quality risks through pre-activity meetings and project quality walks. • Review work plans and supplemental documents to ensure quality activities are incorporated. • Conduct internal audits to ensure compliance to Ames’ QMS and project specific requirements. • Work with cross-functional teams to resolve quality-related issues and ensure timely resolution. • Responsible for ensuring the accuracy and completeness of all quality documents and records. • Coordinate and ensure compliance of third-party testing and inspection personnel. • Foster and promote strong client relationships through open and transparent communication. • Drive a continuous improvement culture by identifying and implementing best practices. • Document project quality activities & performance per defined frequency. • Train project team(s) on applicable QMS processes, including tools and system support. • Report on project KPIs to measure quality performance. • Investigate and resolve quality issues with vendors (suppliers & subcontractors). • Perform other duties as assigned. Qualifications • Bachelor’s Degree in Engineering, Construction Management, or relevant work experience. • 3-8 years of relevant technical, quality or construction experience. • Knowledge of construction standards/specifications (USACE, DOT, ASTM, ACI, AASHTO) preferred. • Excellent oral and written communication skills. • Ability to analyze and solve problems in a collaborative approach with coworkers. • Must be self-motivated with a strong sense of urgency. • Possess high attention to detail with the ability to recognize deficiencies. • Excellent time management skills and the ability to prioritize workload. • Ability to thrive in fast-paced environment and adjust priorities based on evolving project changes. • Proficient in Microsoft Office, Bluebeam, Outlook, SharePoint, Project Management software. • Must have a valid driver’s license and ability to pass MVR. Working Conditions • Travel – This position is based out of Charlotte, NC. If supporting multiple projects, travel is 50-80% of position. For a single project, the position requires 100% in-person support. • Office environment – extensive sitting at desk and computer; some standing, bending at the waist, stooping and reaching required; ability to lift 5-20 pounds occasionally. • Construction site environment – physical ability to stand, walk, crawl, bend, reach and climb. Exposed to high noise levels. • Exposure to all forms of weather conditions (hot, cold, wet, dry, humid, windy) for the entire work day. Ames Construction is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.