Quality/Safety Manager I-Surgical Subspecialty and Spine

Job Description Summary The Quality/Safety Manager for Surgical Specialty and Spine (S3) ICCE reports to the Quality and Safety Program Director for Surgical and Support Services aThe Quality/Safety Manager for Surgical Specialty and Spine (S3) ICCE reports to the Quality and Safety Program Director for Surgical and Support Services and works collaboratively with the S3 ICCE Leadership at MUSC. Under limited supervision, the Quality/Safety Manager provides f ull support to the QAPI/safety program for their respective ICCE. This includes collecting relevant quality data, analyzing and assessing data, working with relevant stakeholders on disseminating data and information, benchmarking performance, and leading multidisciplinary teams to improve performance based on goals. This position collects and presents performance to relevant oversight and governance groups. This position leads and oversees all QAPI and regulatory/accreditation activities for Specialty Surgery and Spine ICCE. The Quality/Safety manager also monitors and collates patient safety events in collaboration with the operational leaders and works with the Risk management department to facilitate event reviews and appropriate after review actions. The manager will work with ICCE leadership to collect, monitor, track, and improve patient-reported outcome measures (PROMs). Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type​ Regular Cost Center CC002352 SYS - QAPI Pay Rate Type Salary Pay Grade Health-29 Scheduled Weekly Hours 40 Work Shift Job Description The Quality/ Safety Manager for Surgical S pecialty and Spine (S3) ICCE reports to the Q uality and Safety Program Director for Surgical and Support Services and works collaboratively with the S3 ICCE Leadership at MUSC. Under limited supervision, the Quality/ Safety Manager provides f ull support to the QAPI/safety program for their respective ICCE. This includes collecting relevant quality data, analyzing and assessing data, working with relevant stakeholders on disseminating data and information, benchmarking performance, and leading multidisciplinary teams to improve performance based on goals. This position collects and presents performance to relevant oversight and governance groups. This position leads and oversees all QAPI and regulatory/accreditation activities for Specialty Surgery and Spine ICCE . The Quality/Safety manager also monitors and collates patient safety events in collaboration with the operational leaders and works with the Risk management department to facilitate event reviews and appropriate after review actions. The manager will work with ICCE leadership to collect, monitor, track, and improve patient-reported outcome measures (PROMs). Additional Job Description Bachelor’s degree in a health-related field and a minimum of five (5) years of experience with strong knowledge in quality and performance improvement or a master’s degree in a health-related field and 3 years of healthcare experience with strong knowledge in quality and performance improvement. Certification as Certified Prof e ssional in Healthcare Quality or Patient Safety preferred. Computer/Internet skills and familiarity with MS Off ice products (Word, Excel, PowerPoint, Access, etc.) essential. Experience with LEAN/Six Sigma and certi f ication in Six Sigma preferred. Experience with Just Culture required, certification preferred. Experience with Epic EMR preferred. Surgical and/or Ambulatory medical e xperience preferred . Physical Requirements: 1) (C) Continuous – 6-8 hours per shift; 2) (F) Frequent – 2-6 hours per shift; 3) (I) Infrequent – 0- 2 hours per shift Ability to perform job functions while standing. (F) Ability to perform job functions while sitting. (F) Ability to perform job functions while walking. (F) Ability to climb stairs. (F) Ability to work in confined/cramped spaces. (I) Ability to work indoors. (C) Ability to work outside in temperature extremes. (I) Ability to work from elevated areas. (I) Ability to walk long distances between various buildings (F). Ability to perform job functions from kneeling positions. (I) Ability to bend at the waist. (C) Ability to twist at the waist. (F) Ability to squat and perform job functions. (F) Ability to perform “pinching” operations. (F) Ability to perform gross motor activities with fingers and hands. (C) Ability to perform firm grasping with f ingers and hands. (C) Ability to perform fine manipulation with fingers and hands. (C)Ability to reach overhead. (F) Ability to fully use both hands/arms (C). Ability to perform repetitive motions with hands/wrists/elbows and shoulders (F). Possess es good finger dexterity (C). Ability to fully use both legs. (C) Ability to use lower extremities for balance and coordination. (F) Ability to reach in all directions. (F) Ability to lif t and carry 30 lbs. unassisted (F). Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted (I). Ability to lif t from 36” to overhead 15 lbs. (I). Ability to push/pull objects to 30 lbs. unassisted (F ). Ability to maintain vision 20/40 corrected (C). Ability to see and recognize objects close at hand (C). Ability to maintain hearing acuity , with correction (C). Ability to perform gross motor functions with frequent fine motor movements (C). Ability to work in a latex safe environment (C). Ability to determine distance/relationship between objects; depth perception. (C) Good peripheral vision capabilities. (C) Ability to deal effectively with stressful situations. (C) Ability to work rotating shifts or weekend shifts (C/F) Ability to work overtime as required. (F) Ability to travel, as needed, to various sites across the state to meet with key stakeholders related to the quality and safety program. (I) If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: