Quality Specialist – Field Quality & Non-Conformity Management

Job description

Location: Lodi, Lodi, Italy Job ID: R0137186 Date Posted: 2026-07-24 Company Name: HITACHI ENERGY ITALY S.P.A. Profession (Job Category): Quality Management Job Schedule: Full time Remote: No Job Description: The Opportunity We are looking for a Quality Specialist – Field Quality & Non-Conformity Management to support the handling of field non-conformities related to high-voltage products and power transformers, during warranty, installation, commissioning and maintenance phases. The role requires sufficient technical knowledge to understand site issues, assess available evidence, provide technical input, support structured inspections, and contribute to Root Cause Analysis (RCA). How You’ll Make an Impact Collect technical evidence, site feedback and operational data to support RCA. Conduct site inspections on HV products and power transformers, focusing on quality evidence and preliminary failure assessment. Produce clear, structured reports detailing activities and preliminary failure assessments. Review field documentation and failure events to identify gaps, recurrence risks and improvement opportunities. Contribute to RCA documentation, corrective actions and improvement recommendations. Collaborate with field service teams, factories and suppliers to manage site non-conformities, define actions and prevent recurrence. Share lessons learned with internal stakeholders. Your Background Technical high school diploma or equivalent. Minimum 3 years’ experience in high voltage systems (installation, commissioning, testing, inspection, maintenance or failure analysis). Technical understanding of HV systems and field operational constraints. Knowledge of safety standards and HV operational requirements. Knowledge of RCA, 8D and non-conformity management is considered a plus. Fluent in Italian and English. Strong communication and customer interaction skills. Availability to travel for site investigations, inspections and quality follow-up activities (30% travel and 70% based in Lodi). More about us We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a work place where personal and organizational success grow together. The minimum salary for this position in the location specified is as follows: Starting from: 38000 € gross The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures. Our benefits offering for this role generally includes: Incentive Plan, Lunch ticket or canteen, Health Insurance, Pension Fund, Welfare, Flexible working hours, Hybrid work model, Well-being platform, Family Care Benefits, Parking and Partnerships (gyms, sports centers, stores). Applicable CBA: Metalmeccanico Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.