Quality Supervisor

Job description

**Be yourself at Protolabs** Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. **Why Protolabs?** We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home. **Join our team as a Quality Supervisor!** ***This role has a five day/week on-site expectation.*** The Quality Supervisor will lead on-site day-to-day work activities of the QC team. They will established Quality practices across the team while responsible for the inspection of parts produced in the factory. The Quality Control Supervisor will also identify and collaborate with peers and direct reports to implement continuous improvement opportunities both within the inspection areas and throughout the factory. ### What you will do - Lead inspectors and technicians in visual and dimensional inspection processes. - Oversee daily inspection activities and department areas across shifts. - Interpret drawings and support GD&T understanding. - Train team members on inspection methods, processes, and equipment. - Partner with Design, Engineering, and Quality to improve inspection and quality processes. - Develop team capability in inspection programming and troubleshooting. - Guide part disposition decisions to meet customer and workmanship standards. - Support equipment needs for required inspections. - Hire, develop, and manage quality staff, including performance reviews, discipline, and timekeeping. - Support external audits and maintain compliance with ISO 9001, ISO 13485, and other certifications. - Drive continuous improvement to reduce rework and nonconformance. - Monitor process performance and use data to improve quality outcomes. - Provide hands-on leadership in manufacturing to solve problems and strengthen quality culture. - Perform other related duties as assigned. ### What it takes - · Associates or Technical degree in a relevant discipline or equivalent work experience in a manufacturing environment. - · 2+ years of experience working within a quality system - · 2+ years of supervision experience - **Knowledge, Skills, and Abilities:** - · Experience with ISO 9001. - · Familiar with Quality systems, inspections and practices and continuous improvement concepts in a manufacturing environment. - · Ownership for capital equipment and it’s maintenance, working with outside vendors as needed. - · Managing calibration system needs for factory inspection equipment. - · Ability to work in a fast-paced, team-oriented work environment. - · Ability to manage staff schedules to maintain coverage in critical areas. - · Effective management style, compatible with the Protolabs culture: collaborative, flexible, innovative, results-oriented, and change leader. - · Good written and oral communication skills: able to communicate complex information to all levels of the organization. - · Experience with problem solving and lean manufacturing. ### What's in it for you - We offer a competitive salary - In addition, we offer amazing benefits including but not limited to: - Health Insurance: Traditional OR High Deductible plan - Flexible Spending Accounts - Health Savings Account (including employer contributions) - Dental and Vision - Basic and Supplemental Life Insurance - Short-Term and Long-Term Disability - Paid caregiver leave - You will receive 3 weeks of PTO + Holiday Pay + Wellness Hours + Volunteer Hours - 401k with company match and immediate vest - Employee Stock Purchase Program at a 15% discounted rate - Matching grants through Protolabs foundation - And More!