Quality Systems Coordinator

Job description

Position summary The Quality Systems Coordinator keeps the Quality Management System organized, current and audit-ready across every plant. This role owns document control, audit scheduling, corrective-action tracking, calibration records and quality training records, so the quality team can focus on the floor knowing the system behind them is solid. Key responsibilities • Administer document control: issue, revise, approve and archive procedures, work instructions, forms and quality records. • Schedule and support internal audits; coordinate registrar and customer audits, including preparing evidence and logging findings. • Track corrective and preventive actions (CAPA) and customer complaints to on-time closure; send reminders and escalate overdue items. • Maintain the gauge and lab equipment calibration schedule and records. • Prepare data and minutes for management review; compile monthly quality KPI reports and customer scorecards. • Maintain quality training matrices and records for operators and quality staff. • Manage customer-specific requirements, certifications and supplier certification files (billet, paint, chemicals). • Prepare certificates of conformance and test reports when customers require them. • Support continuous improvement of QMS processes and digital record-keeping. Qualifications Required • Associate degree or equivalent experience; bachelor's preferred. • 2+ years in quality, document control or a QMS administration role in manufacturing. • Working knowledge of ISO 9001 requirements. • Highly organized with strong attention to detail and follow-through. • Advanced Microsoft Excel, Word and SharePoint or document management system skills. Preferred • ISO 9001 internal auditor training or ASQ CQIA/CQA. • Experience in metals or aluminum manufacturing. • Experience with QMS software or ERP quality modules. Work environment Primarily office-based with regular visits to plant floors and labs for audits; must wear required PPE when in production areas.