Quality Technician 2 Back End Days

Job description

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. This role is on a fixed (non rotational) day shift pattern which will be a 12-hour shift (7am – 7pm) every Friday to Sunday and alternate Thursdays, following a repeating 4-on/3-off – 3-on/4-off schedule. Shift Premium: 15% premium only for Sat/Sun, no shift premium for Thurs/Fri Meet the team: The Quality Technician at Dexcom Ireland provides hands‑on quality support within a regulated medical device manufacturing environment, ensuring compliance with internal procedures, GMP, and applicable regulatory standards. The role supports day‑to‑day manufacturing operations through execution of routine quality activities, monitoring of in‑process and environmental controls, and assistance with quality documentation and investigations. Working closely with Manufacturing, Engineering, and Quality teams, the Quality Technician contributes to maintaining high standards of product quality, compliance, and continuous improvement across the site. Where you come in: You will support Quality Control and Quality Assurance operations, playing a key role in ensuring the quality, compliance, and integrity of manufacturing processes. This role involves processing and analysing nonconformance events, supporting internal and external audits, reviewing and managing quality documentation, and working collaboratively with cross‑functional teams to ensure ongoing product quality. You may also contribute to the development and continuous improvement of quality assurance and quality control methods and procedures. Essential Duties and Responsibilities (performance expectations vary by level) : You will support Quality Engineering activities, including Change Order processing, Nonconformance Events (NCEs), Nonconforming Material Reports (NCMRs), and CAPA investigations. You will collect manufacturing and inspection data and perform inspections to support investigations led by Quality Engineers. You will support production through regular presence on the manufacturing floor and assist the inspection team with questions related to inspection methods, processes, and specifications. You will support Quality Engineering in ensuring compliance with internal procedures and external standards and regulations, including GMP, GLP, ISO, and Six Sigma requirements. You will update and maintain quality assurance procedures, protocols, and methods for processing materials into partially finished and finished products. You must ensure manufacturing and production processes comply with internal quality systems and applicable safety, quality, and regulatory requirements to enable worldwide product distribution. You will support the investigation, assessment, verification, and disposition of nonconforming materials in collaboration with cross‑functional teams. You will perform routine line audits to verify that systems are compliant, effective, and operating as intended. You will provide day‑to‑day quality support to Quality Engineering and Operations by addressing production quality issues and supporting the implementation of corrective and corrective actions. You must identify opportunities for quality and process improvement and contribute to continuous improvement initiatives that enhance product quality and process efficiency. You must communicate any concerns related to work processes, environmental impact, health, or safety to your manager in a timely manner. You must read and interpret specifications, inspection criteria, and engineering drawings, applying requirements using appropriate and properly configured inspection tools. You will demonstrate sound decision‑making skills and the ability to work independently with minimal supervision. You may assist in the training and mentoring of junior technicians, as required. You must apply intermediate computer skills, including effective use of Microsoft Office applications. You must demonstrate excellent attention to detail and strong documentation practices. You will perform additional duties as assigned in support of Quality and Operations objectives. What makes you successful: role specific? You will demonstrate 2–4 years of experience working effectively in a medical device or similarly regulated manufacturing environment, applying quality systems with confidence and consistency. You will show strong shop‑floor presence and ownership of assigned quality systems, proactively engaging with Operations to support compliance and real‑time issue resolution. You will actively contribute to nonconformance investigations and CAPA activities through timely assessment, effective collaboration, and thorough documentation. You will maintain audit‑ready behaviours at all times, with a clear understanding of FDA, ISO, and MDSAP requirements and the ability to support inspections and audits confidently. You will demonstrate sound judgement and confident decision‑making, taking ownership of issues while knowing when and how to escalate appropriately. You will work effectively both independently with minimal supervision and collaboratively within cross‑functional teams to achieve quality and operational objectives. What you’ll get: · A front‑row seat to life‑changing Continuous Glucose Monitoring (CGM) technology, with the opportunity to make a meaningful impact for our global #DexcomWarriors community. · A competitive and comprehensive benefits package designed to support your health, wellbeing, and financial security. · Career growth opportunities on a global scale, within a rapidly growing and innovative organization. · Access to ongoing career development, including in‑house learning programs and qualified tuition reimbursement. · The opportunity to work with an exciting, industry‑leading organisation that is committed to its employees, customers, and the communities it serves. Experience and Education Requirements: Level 6 in Quality or a related discipline. Minimum of 2 years of experience in a regulated industry. Knowledge of ISO 13485, 21 CFR Part 11, 21 CFR 820, Experience working on cross site or global system projects. Audit experience with FDA, BSI, or MDSAP. Experience with manufacturing systems, MES, ERP, or QMS applications. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications. #DexcomIreland