Radiology Reading Room Assistant - Radiology Informatics and Engineering - Days

Job description

Shift: Monday - Friday 8:00AM - 4:30PM or 9:30a-6pm Monday-Friday. Possibility of rotating weekends. Fully on-site role at downtown VCUHS main hospital location. Radiology Reading Room Assistant supports the daily operations of the radiologist reading room by handling administrative and communication tasks, including answering phones, managing emails, triaging requests, and maintaining patient records. Key responsibilities include acting as a communication hub between radiologists and other healthcare professionals, assisting with workflow to allow radiologists to focus on clinical functions, and ensuring a smooth and organized reading room environment. Essential Job Statements Communication management: Act as a point of contact by answering and triaging phone calls, relaying information, and making outbound calls on behalf of radiologists to referring physicians or departments. Administrative support: Handle administrative duties like preparing paperwork, filing, and data entry. Helps with any duties demeaned necessary by supervisor. Workflow and file management: Manages radiology worklists, documents, and requisitions. Radiologist support: Perform tasks that allow radiologists to focus on their primary clinical duties, such as facilitating requests for changes to orders, retrieving clinical data, and preparing imaging material for multidisciplinary conferences. Patient and clinician interaction: Greet clinicians and handle requests for preliminary findings and verbal consultations. Compliance and organization: Ensure compliance with regulatory and hospital policies. Maintain a clean, organized, and efficient reading room environment. Patient Population Not applicable to this position. Employment Qualifications Education Required: High School Diploma or equivalent Education Preferred: Associate Degree in Business, Accounting, or related field from an accredited program Licensure Required: N/A Licensure Preferred: N/A Certification Required: N/A Certification Preferred: N/A Minimum Qualifications Years and Type of Required Experience: Minimum 3-5 years equivalent experience in a healthcare setting or in Radiology. Strong communication, attention to detail, and ability to work in high-pressure, fast-paced environments required. Years and Type of Preferred Experience: Experience in EPIC and PACS systems. Other Knowledge, Skills and Abilities Required: Previous experience with Microsoft Office applications and e-mail/calendaring. Performs administrative/clerical duties independently and without direct supervision. Other Knowledge, Skills and Abilities Preferred: N/A Working Conditions Periods of high stress and fluctuating workloads may occur. General office environment. May have periods of constant interruptions. Prolonged periods of working alone. Physical Requirements Physical Demands: Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Reach above shoulder, Repetitive arm/hand movements Hazards: Mental/Sensory – Emotional Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Fast-paced environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change Compensation Range $16.08 - $24.12 Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications. EEO Employer/Disabled/Protected Veteran