RBS Technical writer

Job description

Company Description We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description Specific Responsibilities § At all times, compliy with SGS Code of Integrity and Professional Conduct. § Analyze engineering documentation, technical drawings and schematics, and translate them into structured, topic‑based service content. § Create, update and revise service procedures, troubleshooting steps, safety information and component descriptions following internal documentation standards. § Work within the ST4 Schema environment to assemble topic‑based content into complete service manuals (no prior ST4 experience required; full training will be provided). § Ensure that all work follows SGS quality assurance procedures and client‑specific formatting and terminology guidelines. § Collaborate with engineers, project managers and other writers to clarify technical details and ensure accuracy. § Manage revisions, update logs and version control in accordance with project requirements. § Complete all assigned tasks and training within required deadlines. § Remains familiar with SGS quality assurance procedures. § Complies to all SGS QHSE and HR policies and procedures. Qualifications Profile § Bachelor’s degree (technical writing, Engineering, or Applied science preferred or equivalent experience). § Minimum 1–2 years of experience as a Technical Writer (experience with service/maintenance manuals is a strong advantage). § Ability to read and interpret technical drawings, wiring diagrams and refrigeration or electromechanical schematics (mandatory). § Experience with topic‑based or modular documentation (DITA, ST4, or similar) is an asset but not required. § Strong commitment to quality, accuracy and operational excellence. Required Skills Excellent English writing skills; strong clarity, structure and technical precision. § Strong analytical and technical comprehension abilities. § Proficiency in Microsoft Word (intermediate, including tables and structured formatting). § Basic proficiency in Microsoft Excel. § High level of integrity and responsibility. § Strong organization and efficiency in handling multiple documentation tasks. Additional Information