RC Administrator

Job description

What’s Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us! That’s Nice, But What’s the Job? The Reconditioning Center Administrator plays a key role in managing vendor relationships, vendor coordination, processing invoices, and ensuring repair quality. This position supports smooth operations by handling vehicle repair orders, validating vendor work, and ownership of facility invoices. Essential Job Functions: What will be required in the role? Coordinate and assign sublet repairs with all vendors: Arrange transportation for off-site repairs Communicate quality and timing expectations to vendors Review completed vendor work for accuracy and quality Process and approve sublet invoices, ensuring correct pricing Apply vendor invoices to repair orders for close-out Manage labor and parts coding for repair orders Oversee tire orders, including processing and payment reconciliation Collaborate daily with national vendors such as Advance Auto Parts, Auto Zone and NTW (National Tire Wholesale) to manage outstanding invoices Communicate any issues with sublet vendors to Inspection Center General Manager (ICGM) and/or Inspection Center Recon Managers (ICRM) Knowledge, Skills and Abilities (KSAs): What KSAs are required to perform this job? Strong verbal and written communication, follow-up, and follow-through skills Comfortable operating all vehicles within the Reconditioning Center Strong attention to detail for maintaining accurate records and vehicle standards Must be familiar with company standards and assure each vehicle is kept to those cosmetic standards Commitment to workplace safety and adherence to best practices Ability to collaborate with management and team leads to assess vehicle repairs and costs Work Experience/Education: Minimum education and/or experience requirements necessary to perform this job High School Diploma or GED required. Valid driver's license and a good driving record. Must be at least 18 years of age Physical Demands: The physical demands for this job The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job position is designated as a safety sensitive position. Ability to lift/move objects up to 20 lbs. and work in various positions, including tight spaces Exposure to varying conditions (cold, heat, noise, fumes, odors) based on vehicle maintenance needs May require use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment Frequently communicate with internal customers. Must be able to exchange accurate information in these situations. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment. So What About the Perks? Perks matter Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few. Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year. Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is. Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! Gratitude is Green. We offer competitive pay across the organization, because, well… money matters! No Customers. No worries. Just do what you love. Repair cars. Consistent Work Schedule. We are strong believers in work/life balance. We’re closed on Sundays to give our employees valued time with family and friends. No Weekends, No Problems. Take it easy on the weekends (the only exception is during our peak season when business is booming). Paid Time Off. Not just lip service: we work hard, to play hard ! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn! Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! This is a safety sensitive position.