Read Services Specialist

Job description

Reader Invoicing Specialist – Candidate Qualifications Education & Experience 2+ years of experience in invoicing, accounts payable/receivable, financial operations, clinical trial operations, healthcare administration, or related operational support roles. Experience working in a regulated environment (clinical research, healthcare, pharmaceutical, or medical imaging) preferred. Technical Skills Strong proficiency in Microsoft Excel, including data reconciliation, pivot tables, and reporting. Experience validating data across multiple systems and databases. Ability to analyze large datasets and identify discrepancies. Familiarity with CRM, financial, or clinical trial management systems is desirable. Experience producing accrual estimates, invoice validation, and financial reporting preferred. Core Competencies Exceptional attention to detail and accuracy. Strong analytical and problem-solving skills. Ability to interpret contractual payment terms and apply them consistently. Excellent organizational skills with the ability to manage multiple priorities and deadlines. Strong written and verbal communication skills. Key Responsibilities Alignment The successful candidate should be capable of: Generating and processing reader invoices for imaging services, training activities, consultations, and study-related work. Validating read and non-read activities against contractual work orders and approved payment terms. Reconciling reader activity data from multiple operational systems and reports. Investigating and resolving invoice inquiries, read count discrepancies, and payment issues. Collaborating with Finance, Accounts Payable, Project Management, Reader Operations, and external readers. Supporting monthly accrual processes through preparation of estimated and actual reader fee reports. Maintaining accurate documentation and audit-ready records within company systems. Ensuring compliance with company policies, contractual requirements, and audit expectations. At Clario, a part of Thermo Fisher Scientific, we are committed to transforming clinical trial evidence through innovative endpoint data solutions. The Medical Imaging Read Services Specialist I plays a critical role in ensuring accurate reader compensation, invoice processing, operational reconciliation, and financial compliance across global imaging studies. This position offers the opportunity to collaborate with cross-functional teams while supporting the delivery of timely, audit-ready financial and operational services that contribute directly to clinical trial success. What We Offer Competitive compensation Medical, dental, and vision coverage Flexible and paid time off Remote and hybrid work options Tuition reimbursement Employee assistance and wellness programs Life and disability insurance What You'll Be Doing Generate, validate, and process reader invoices for imaging reads, training activities, consultations, and study-related services. Reconcile reader activity data across internal software applications, Salesforce, reporting tools, and financial systems to ensure invoice accuracy. Investigate and resolve discrepancies related to read counts, activity tracking, invoicing, and payment processing. Support monthly accrual activities through preparation of estimated and actual reader fee reports and financial analyses. Maintain accurate reader records, credentials, financial documentation, W-9 forms, disclosures, and audit-ready files. Coordinate directly with readers regarding scheduling, capacity planning, availability, and invoice-related inquiries. Monitor daily operational workflows, assign reads, review tracking reports, and support study-specific timeline adherence. Collaborate with Finance, Accounts Payable, Project Management, Reader Operations, and external readers to ensure timely issue resolution. Produce reader activity reports, operational metrics, and reconciliation documentation as requested. Ensure compliance with company policies, contractual obligations, SOPs, regulatory requirements, and quality standards. Contribute to continuous improvement initiatives by identifying opportunities to enhance processes, systems, and operational efficiencies. Participate in training initiatives and assist with the development and maintenance of SOPs, Quick Reference Guides, and work instructions. What We Look For Bachelor's degree preferred or equivalent combination of education and relevant professional experience. 2+ years of experience in invoicing, accounts payable/receivable, financial operations, clinical trial operations, healthcare administration, or related operational support functions. Experience working in a regulated environment such as clinical research, healthcare, pharmaceutical, or medical imaging preferred. Strong proficiency in Microsoft Excel, including data reconciliation, pivot tables, reporting, and data analysis. Experience validating and reconciling data across multiple systems, databases, and operational reports. Ability to analyze large datasets, identify discrepancies, and resolve issues with a high degree of accuracy. Familiarity with Salesforce, CRM systems, financial software, and clinical trial management platforms preferred. Experience supporting accrual reporting, invoice validation, financial reporting, and payment processing preferred. Exceptional attention to detail and commitment to data accuracy. Strong analytical, problem-solving, organizational, and prioritization skills. Excellent written and verbal communication skills with the ability to work effectively across cross-functional teams. Ability to work independently and collaboratively in a fast-paced environment while managing multiple priorities and deadlines. Knowledge of contractual payment terms and the ability to apply them consistently and accurately. At Clario, a part of Thermo Fisher Scientific, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster. Clario, a part of Thermo Fisher Scientific is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.