Recepcionista Spa

Job description

WHO WE ARE? We are Maison CODAGE Marbella , the wellness concept of CODAGE Paris. CODAGE is a contemporary House of Cosmetology founded in 2010 by siblings Amandine & Julien Azencott , passionate about skincare and customer service excellence. Our spa combines luxury hospitality with highly personalized skincare experiences, offering guests a unique wellness journey in the heart of Marbella. Tareas WHAT YOU WILL BE RESPONSIBLE FOR? As Spa Receptionist , you will be the first point of contact for our guests and play a key role in creating a seamless and memorable spa experience. Your main responsibilities will include: Welcome guests warmly and ensure a personalized arrival experience in line with luxury hospitality standards Manage spa reservations, schedules and availability through the booking system Provide detailed information about spa treatments, wellness experiences and CODAGE products Support the team in maximizing spa revenue through effective upselling of treatments and retail products Coordinate therapists’ schedules and treatment rooms to ensure smooth daily operations Handle phone calls, emails and guest requests professionally and efficiently Ensure the reception and spa areas are always clean, organized and aligned with the spa’s luxury standards Assist guests with post-treatment recommendations and product advice to enhance their experience and encourage loyalty Requisitos Minimum education: High School diploma or equivalent Experience: 1–2 years in spa, wellness or hotel reception Professional category: Employee Residence: Marbella area or nearby Languages: Spanish (fluent) and English (professional level) Beneficios We offer you the opportunity to be part of our opening team : A passionate team (and founders) evolving in a family spirit: welcoming, caring and committed Full-time position Advanced training program on CODAGE products and spa experience Competitive fixed salary + bonuses based on objectives Significant discount on CODAGE products And more... You are the future face of Maison CODAGE Marbella . You are passionate about hospitality, wellness and luxury customer service You are warm, professional, dynamic and attentive to detail You enjoy creating memorable guest experiences You have excellent communication and interpersonal skills You are well organized and able to multitask in a fast-paced environment You have strong sales awareness and enjoy recommending products and services You have a polished appearance aligned with luxury hospitality standards You are a team player with a positive attitude Experience with hotel or spa booking systems is a plus