Reception Administrator

Job description

Mediclinic Stellenbosch | Stellenbosch | South Africa Closing date: 15/09/2026 Number of positions: 1 Recruiter name: Nadine Lizelle Hearne Reference number: 73182 Workplace Type: On-site Permanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations. KEY RESPONSIBILITY AREAS Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure Identify and prevent financial risks by adhering to policies and procedures Ensure an effective discharge process as per the Patient Administration Manual Maintain patient confidentiality REQUIRED EDUCATION ESSENTIAL EDUCATION: Grade 12 or equivalent DESIRED EDUCATION: None REQUIRED EXPERIENCE ESSENTIAL MINIMUM EXPERIENCE: None DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility REQUIRED JOB SKILLS AND KNOWLEDGE Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.) Admission; Bed functions; Preparation for next day and discharge processes Anatomy (including terminology) Hospitals switchboard systems Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.) Patient admin programmes on the AS400 system Computer literate (Microsoft Office) ICD and CPT codes Medical Aid Schemes and the Private healthcare environment Workmans Compensation Act (WCA) processes; procedures and policies Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery) Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.) All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements. Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile