Reception/Receiving Clerk

Job description

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to: Grow your career with tailored development programs Thrive your way with flexible work options Make your mark in a high-performing, values-led team Campbells is part of Metcash’s Food pillar, supporting independent retailers with wholesale solutions that help them compete and thrive. At Campbells Eagle Farm, being part of something bigger means helping local businesses succeed while building a rewarding career in a supportive and inclusive environment. About the Opportunity The Reception / Receiving Clerk (Full-Time Permanent) – Eagle Farm is responsible for delivering professional front-of-house customer service while ensuring the accurate receipt, processing, and administration of inbound stock and deliveries. Based at our Eagle Farm location, this role serves as the first point of contact for customers, suppliers, and visitors, while supporting the efficient operation of receiving, administration, and checkout functions within the business. In this Role Greet and assist customers, suppliers, and visitors in a professional and friendly manner. Answer and direct phone calls, emails, and general enquiries. Receive and process incoming deliveries, ensuring quantities and documentation are accurate. Investigate and resolve delivery discrepancies, damaged stock, and supplier issues. Maintain accurate receiving, inventory, and administrative records within company systems. Liaise with warehouse, sales, and supplier teams to ensure timely stock availability. Assist on checkout registers during peak periods and when operationally required. Conduct checkout cash-ups and reconciliation for checkout operators at the end of each shift. Learn and support End of Day (EOD) procedures to ensure accurate balancing and reporting. Develop capability in payroll administration and provide support as required. Maintain filing systems and receiving documentation in accordance with company requirements. Support stock control, compliance, and general administration activities. Maintain a safe, clean, and organised reception and receiving area. What are we looking for? Strong attention to detail and accuracy. Excellent customer service and communication skills. Ability to multitask and prioritise work in a fast-paced environment. Strong numerical and reconciliation skills. Competent computer and data entry skills. Reliable, trustworthy, and able to handle confidential information. Team-oriented with a proactive and flexible approach. What’s on offer We’re proud to offer a workplace that supports your well-being, growth, and belonging: 📚 Career Growth: Endless learning and development opportunities 👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers 🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion ⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025) 🧠 Mental Health: Gold accreditation by Mental Health Australia 🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited, About Us Join us and be part of something bigger! Metcash is Australia’s leading wholesale distribution company, with $19.6 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected. Please note: This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity. #LI-IS1 #INFLA