Receptionist

Job description

Key responsibilities: Welcome guests with warmth and professionalism, ensuring a seamless check-in and check-out experience in accordance with Barrière's luxury hospitality standards. Handle reservations, room allocations, guest requests, and billing procedures accurately and efficiently. Provide personalized recommendations regarding hotel facilities, services, restaurants, transportation, and local attractions. Respond promptly and professionally to guest inquiries, requests, and complaints, ensuring complete guest satisfaction. Coordinate effectively with Housekeeping, Concierge, Maintenance, and other departments to ensure smooth daily operations. Maintain accurate guest records and process administrative tasks using Opera PMS. Handle cash, credit card transactions, and daily financial procedures in accordance with hotel policies. Ensure compliance with Barrière Group standards, LQA requirements, and company procedures at all times. Anticipate guests' needs and deliver exceptional service that exceeds expectations. Required qualifications: Do you always have a smile on your face? Are hospitality, professionalism, and guest satisfaction your top priorities? You might just be the talent we're looking for! You are proficient in Opera PMS and fluent in both English and Greek. Any additional language will be considered a strong asset. Your excellent communication skills, attention to detail, positive attitude, and ability to work under pressure distinguish you. You enjoy working as part of a team while maintaining the highest standards of luxury hospitality. We are looking for candidates with at least 1-2 years of experience in a Reception or Front Office position within a 5-star hotel or luxury resort. Your "Plus"? Previous experience with LQA standards and luxury hospitality brands. Starting date: ASAP until mid-October. Job type: Seasonal. BARRIERE GROUP A leader in casinos in France and a renowned name in luxury hospitality, dining, leisure, and entertainment, Barrière reinvents itself every day. At the crossroads between iconic destinations and legendary venues, Barrière has shaped more than just a legacy—it has created a signature. From the Normandy in Deauville to the Fouquet’s in New York, the Group stands out across its 21 hotels through its unique and authentic French art de vivre. Across its 34 casinos and club, Barrière brings to life a passion for gaming, a festive spirit, and a love for entertainment. Founded in 1912 and now co-chaired by Joy Desseigne-Barrière and Alexandre Barrière, Barrière remains a family-run business where values of hospitality and excellence are passed down from generation to generation, within its teams in France and around the world. And maybe with you tomorrow? At Barrière, we embrace diversity in all its forms and welcome every application with enthusiasm. We also adapt our recruitment process, upon request, to meet the needs of candidates with disabilities. Moreover, we value profiles that share our commitment to Corporate Social Responsibility (CSR) and who are eager to contribute to our mission of making a positive impact on society and the environment. Barrière: 50 professions, 1 mindset. Join us! Fouquet's Mykonos is seeking a Receptionist Located on the shores of Paraga Beach, Fouquet’s Mykonos is the Barrière Group’s first venture in Greece. Blending Cycladic art, Mediterranean horizons and French refinement, this exceptional retreat harmonizes with its natural surroundings to offer 60 suites, 3 private villas, panoramic terraces, and pools. Complete with a rock-carved spa, the ROKA restaurant, and direct beach access, it delivers an intimate yet spectacular Mediterranean experience. As a Receptionist, you are the ambassador of first impressions and flawless hospitality, delivered directly at the heart of our guests' experience. You will ensure the seamless management of arrivals, departures, and personalized requests.