Receptionist

Job description

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Receptionist · Provide coverage at the main reception desk to greet visitors · Communicate effectively and professionally via telephone, fax, electronic mail, and in person, with all levels of BCG staff, clients, and guests · Obtain information to promptly direct callers to appropriate BCG/external resources · Work with the NJY Business Services Team to handle guests’ individual needs during their stay, including guest office assignment, direction of car and food service requests and administrative/logistics support · Work with Office Services to receive incoming packages and deliveries from a variety of couriers and to manage outgoing packages · Coordinate guest space and conference room reservations · Ensure receipt, prompt notification and distribution of all incoming faxes · When needed, handle maintenance calls to building representative (temperature problems, lights out, etc.) and follow through until they are fixed Administrative Assistant · Provide administrative support to Principals including, but not limited to, telephone support, calendar functions, travel coordination, typing, copying, faxing, filing, etc. · Organize and schedule client and internal meetings · Develop working relationships with clients and client assistants to facilitate the information flow and scheduling process · Maintain quality control by proofing work for errors, consistency, and format in accordance with established guidelines · Serve as a vital communication link amongst case team members · Attend case team meetings as required · Respond to case team, committee, and practice area information requests · Maintain a centralized electronic filing system for case-related materials and archive hard copies of presentations in accordance with the contractual standards guidelines and inviolate file policy · Copy, collate, bind, and distribute case-related materials as required General · Together with the NJY BST, pitch in as needed to provide administrative support to the New Jersey office in general, including, but not limited to, telephone support, event coordination, meeting set-up, etc. · Attend meetings and trainings in, as needed (NJY and NYC) · Provide back-up assistance to other BST members as needed · Maintain highest levels of internal and external confidentiality Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} · Bachelors degree, secretarial school degree, or equivalent · 2-4 years administrative support experience, preferably at a professional services firm · Proficient computer skills: Windows XP, Office 2007 (Word, Excel, PowerPoint, Outlook) · Organizational skills and ability to manage competing priorities; works effectively in a fast-paced environment · A people-person, welcoming and open; projects enthusiasm · Displays service-oriented behavior responding to customer needs · Highly responsive, flexible, a strong team player · Handles challenging situations with poise, understanding, and tact; displays a high degree of professionalism · Attentive to detail · Conveys a positive personal and professional image · Excellent verbal and written communication skills WORK ENVIRONMENT: · Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with values and culture · Experience working successfully within a complex matrix structured organization is essential · It is necessary to have the ability to understand and manage complex reporting relationships and incorporate multiple labor laws and cultures Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. If you are looking for a company where you will learn, grow and have an impact, this is the opportunity for you! Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The Consulting Group is a general management consulting firm, widely regarded as a global leader in business strategy consulting. The firm has built its worldwide practice on intellectual leadership and has helped change the way many corporations approach, and engage in, competition. Many strategic concepts are taught at leading business schools and executive education programs around the world. It is is a privately owned firm with over 77 offices in 44 countries. Global Functions provide professional management services to the firm, including the central operations of finance, information technology, marketing, risk, legal, operations and human resources.