Receptionist

Job description

JOB DESCRIPTION - Receptionist REPORTS TO: School Director CLASSIFICATION: Full-Time/Exempt Position Overview We are seeking a highly organized, professional, and friendly individual to join our team as a Receptionist. As the first point of contact for students, parents, and visitors, the Receptionist plays a crucial role in creating a welcoming, supportive, and efficient environment. This position requires excellent communication skills, strong attention to detail, and the ability to multitask effectively. The ideal candidate will be enthusiastic about education, committed to the school's mission, and capable of handling various administrative responsibilities. Responsibilities Front Desk Management Provide a warm and professional welcome to all visitors, including parents, students, staff, and community members. Answer inquiries, provide accurate information, and direct visitors to the appropriate person or department. Maintain a positive, professional, and helpful attitude while addressing visitors' needs. Communication & Correspondence Answer incoming calls promptly and professionally, directing calls to the appropriate staff members. Respond to general inquiries via email and forward messages as necessary. Take and deliver accurate messages in a timely manner. Student Records & Attendance Maintain accurate records of student attendance, both daily and long-term. Track and report student absences to the appropriate school personnel. Assist with the enrollment process by collecting and organizing necessary student documents. Administrative Support Provide administrative support to various departments, including filing, photocopying, and data entry. Assist with the preparation and distribution of school-related materials, such as newsletters, forms, and announcements. Help maintain an organized and tidy reception area. Scheduling & Event Coordination Schedule appointments and meetings for staff, parents, and administrators. Coordinate room bookings and facility usage requests. Assist with organizing school events, including open houses, parent-teacher conferences, and staff meetings. Security & Compliance Monitor and maintain visitor sign-in and sign-out procedures. Ensure compliance with security protocols and policies. Collaborate with the school's security team to create a safe and secure environment for students, staff, and visitors. Qualifications High school diploma or equivalent; additional education or certification in office administration is a plus. Proven experience as a receptionist or in a customer service-oriented role. Excellent verbal and written communication skills. Strong organizational skills and ability to prioritize tasks effectively. Proficient computer skills, including Microsoft Office Suite and email management. Ability to handle confidential information with discretion. Friendly and approachable demeanor, with excellent interpersonal skills. Ability to work independently and collaboratively within a team environment. Knowledge and passion for the charter school environment and commitment to the school's mission. Compensation Compensation is commensurate with experience and placement on the appropriate pay rate chart. Application Requirements Please include a cover letter, resume, and any relevant certifications or portfolio showcasing your skills and experience in administrative and customer service roles with your application. Academy of Creative Technologies - Antelope Valley is an equal opportunity employer committed to fostering a diverse and inclusive educational community. We encourage candidates from all backgrounds to apply. The Academy of Creative Technologies, Antelope Valley is a Media and Technology Charter School in Antelope Valley, California for K-12 grades. We are dedicated to providing a dynamic and innovative learning environment for our students. Our mission is to inspire creativity, critical thinking, and technological proficiency while fostering a supportive community.