Receptionist

Job description

Greets visitors, answers phones, direct callers to appropriate parties in a friendly demeanor. Provides clerical support to programs and other departments. DUTIES SUMMARY Greets visitors, answers phones, direct callers to appropriate parties in a friendly demeanor. Provides clerical support to programs and other departments. ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Routes new and existing clients to appropriate personnel. Tracks and maintains multiple administrative logs. Manages interdepartmental communication. Tracks and receives packages. Manages parking reservations. Creates a weekly site calendar. Assists with psychiatric calls and appointments. ADDITIONAL DUTIES Other duties and special projects as assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS EDUCATION & EXPERIENCE 6 months of Receptionist/Administrative experience. High school diploma or general education degree (GED) required. OTHER QUALIFICATIONS Excellent verbal and written communication skills. Spanish/ English bilingual required. Ability to handle confidential information. Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities. Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities. Sensitivity to service population’s cultural and socioeconomic characteristics. Excellent verbal and written communication skills. Punctual and dependable attendance. Free from alcohol and drug abuse. Understands CII’s basic philosophy and participates fully in carrying out its mission. CERTIFICATES, LICENSES, REGISTRATIONS None required. COMPUTER SKILLS Must have basic knowledge of computer programs in a Windows environment, including Word, Excel and E-mail. Internet software VISION REQUIREMENTS No special vision requirements. NOISE LEVEL Moderate noise REQUIRED TRAINING New Hire Orientation AB-1343: Sexual Harassment Prevention training Mandated Reporter COMPENSATION: $18.47 USD - $21.18 USD In accordance with California law, the expected pay range for this position is included in this posting. The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position. BENEFITS: Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year Excellent medical, dental, and vision insurance for eligible employees and qualified dependents 403b Retirement Plan with employer contribution for eligible employees Up to $4,500 in tuition reimbursement per calendar year Eligible for the Public Service Loan Forgiveness program Flexible Spending Account (FSA) & Health Savings Account (HSA) Employer paid Life and AD&D Insurance Voluntary Supplemental Insurance Opportunity for growth & advancement Professional development & continued training Team building & bonding through company sponsored events & activities CONTINGENCIES: Influenza immunization or declination COVID-19, MMR and Tdap immunizations Education verification Reference check Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services Drug and alcohol screening Tuberculosis screening