Receptionist and Behavior Technician, Dual Role position - Greeley

Job description

Receptionist & Behavior Technician (BT) Make a meaningful difference every single day. If you’re passionate about helping children thrive, this could be the role for you. Consultants for Children, Inc. (CFCI) is a privately held, woman-owned company serving children and families since 2002. We provide compassionate, client-centered services to children with autism and other developmental disabilities. With seven locations across Colorado and New Mexico and growing ! We’re proud of our strong culture, collaborative teams, and commitment to quality care. This is a full-time IN-PERSON position. Days/times Needed: Monday-Friday 8am-5pm Benefits & Perks Medical, Dental & Vision Health Insurance for employees working 30+ hours/week after 90 days . CFCI pays 50% of medical premiums for full-time employees Paid time off you can actually use , including: 6 paid holidays, plus your birthday off! 4 Flexible days off per year with the opportunity to earn more Paid sick time Vacation for full-time employees after a year of employment. Wellness reimbursement to support your physical and mental well-being (up to $50 monthly) Paid training so you feel confident and supported in your role Flexible scheduling designed to support work–life balance Clear feedback and growth opportunities through regular performance reviews Discounted coursework through our partnerships with Purdue University Global and FIT Company funded events and outings for you and a +1 Position Summary As a Receptionist & Behavior Technician, you’ll play a vital role in ensuring smooth operations while also supporting our clinical team. In this role, you’ll interact with clients, families, and staff, help with staff scheduling, maintain strong community relationships, assist with local outreach, and work directly with our clients when needed. Duties/Responsibilities/Tasks: Communication & Team Support Maintain clear, professional, and effective communication with staff, families, and stakeholders. Actively listen, ask clarifying questions, and confirm understanding. Respond to emails within 2 business days and voicemails within 1 business day. Ensure clinical staff have what they need in a timely manner. Scheduling Manage clinical schedules and ensure completion by mid-week for the following week. Coordinate staffing for new clients in collaboration with HR and operations. Assist with client intake by collecting and entering required documentation. Support team members to shorten the time from initial inquiry to service start. Help improve utilization rates on a monthly basis. Administrative Duties Maintain accurate client records and update internal systems. Ensure HIPAA compliance and report any concerns as a Mandatory Reporter. Address and escalate complaints appropriately. Keep the branch organized, clean, and running efficiently. Drive the company vehicle when necessary for transport or supply runs. Office & Relationship Management Serve as a key contact for families, caregivers, and external stakeholders. Attend required meetings and support local outreach efforts. Manage office supplies, mail sorting, and company vehicle coordination. Clinical Support Build positive relationships with children and caregivers. Participate in trainings and staff meetings as required Become and work as an RBT as needed, with all training provided by CFCI Requirements At least 18 years of age High school diploma or equivalent required Driver's license required for occasional driving of company vehicle Ability to obtain Registered Behavior Technician (RBT) certification within 90 days of hire Patience, energy, and a genuine interest in working with children Ability to work both independently and as part of a collaborative team Availability full-time Monday-Friday Ability to lift up to 40 lbs and actively participate in play (running, crawling, kneeling, standing) Adherence to RBT Ethics Code and company policies Clean background check and positive professional references Pay Range: $19.50 - $23.00 per hour, depending on years of experience. Increase earned once you obtain your RBT credential. To view CFCI's Non Discrimination Policy, please click here . CFCI accepts applications on an ongoing basis.